Technical Training Manager

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.

• Make it about others. We do what’s best for our customers and collaborate to drive progress. 

• Make it happen. We work with intention toward a common purpose and forge ways forward together. 

• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION
Technical Training Manager (Information Technology)
LOCATION
Richmond, VA

Lynchburg, VA

Remote VA

*Hybrid in-office would be required if you reside within 50 miles of our Richmond or Lynchburg, VA office.

YOUR ROLE

As a Human Resources team member, you’ll help create the culture and associate experience that enables and inspires us to do our best each day in serving our customers, communities, and each other—now and in the future. The Talent Development team is seeking a highly motivated and creative individual whose goal is to build and support an entirely new technical training roadmap for our Information Technology (IT) organization. The Technical Training Manager (Information Technology) will work with leaders and managers to develop and deliver a comprehensive IT technical development curriculum, grow leadership and managerial talent, and align learning with our IT business strategy.

WHAT YOU WILL BE DOING

• Establish and cultivate strong relationships with IT stakeholders

• Conduct needs assessments in partnership with IT Leaders to establish global technical training goals based on common development needs across Genworth through courses, feeder roles, cross business projects, training solutions, assessment tools, on the job application, etc.

• Lead efforts to build and maintain IT foundational competency models for Genworth developing tools, processes and curriculum to build these competencies

• Develop and execute strategy for identifying and developing IT talent

• Ensure design, development and delivery of high-quality technical training programs using adult learning principles from Analysis, Design, Development, Review, and Evaluation

• Manage IT learning suppliers, as required, and administer online learning systems

• Partner with business leaders, Talent Development peers, and Human Resources leaders in facilitating strategic planning and problem-solving meetings

• Identify and communicate technical talent management best practices

• Support training needs for IT projects and system rollouts

WHAT YOU BRING

• Broad experience with the Information Technology technical skills landscape

• 3+ years’ experience in a training leadership position

• High level of skill in the following areas: consulting, employee development, performance management, training design and implementation, training/development vendor management, project management and written/oral communication

• Experience in building collaborative relationships with all organizational levels

• Sophisticated communication skills including the ability to interact, communicate and influence within the leadership teams

• Proven leadership in executing complex projects involving cross-business/functional teams

• Demonstrated experience interacting with operational areas in gathering, documenting and creating training solutions for business problems/challenges

• Strong general business acumen, and business acumen as it relates to learning and development

• Excellent computer skills, including Microsoft Office Suite (Excel, Outlook, Word, PowerPoint, OneNote)

• Ability to facilitate to individuals or groups

• Bachelor's Degree or equivalent work experience

• 2-3 years of training experience in an insurance setting preferred

EMPLOYEE BENEFITS & WELL-BEING

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives

• Comprehensive Healthcare Coverage

• Multiple 401(k) Savings Plan Options

• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)

• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave

• Disability, Life, and Long Term Care Insurance

• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support

• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)

• Caregiver and Mental Health Support Services

ADDITIONAL

The base salary pay range for this role starts at a minimum rate of $80,200 up to the maximum of $116,000. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation.  The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.