Technical Training Specialist
Remote, United States | 9-Month Contract
We are looking for a highly motivated Technical Training Specialist to join our Global Commercial Operations team on a nine-month contract.
This role will support the training and development of our internal Technical Support teams, helping employees build the knowledge and confidence needed to support new products, workflows, and processes. The successful candidate will combine a strong scientific foundation with excellent communication and instructional design skills.
You will work closely with scientific and product subject-matter experts to translate complex technical information into clear, engaging, and practical learning experiences. This may include virtual training, instructor-led sessions, onboarding materials, product-readiness content, reference resources, and learner assessments.
The Details
Reporting to the Associate Director, you will support the development and delivery of technical training for internal teams across the organization.
This is not a traditional customer-facing Technical Support position. Your primary customers will be the employees who support our external customers. Your work will help ensure that Technical Support staff can clearly explain products and workflows, troubleshoot common issues, and escalate more complex enquiries appropriately.
Key Responsibilities
- Develop training for new products, workflows, and processes
- Translate complex scientific information into clear learning content
- Partner with scientific, product, applications, and support teams
- Create presentations, guides, job aids, and assessments
- Deliver virtual and occasional in-person training
- Update existing materials based on product changes and learner feedback
- Manage multiple projects and stakeholder reviews
What We’re Looking For
- M.S. or Ph.D. in life sciences or a related field preferred
- Strong knowledge of molecular biology, genetics, cell biology, genomics, or related areas
- Experience creating or delivering technical or scientific training
- Excellent writing, presentation, and communication skills
- Ability to work with subject-matter experts and simplify complex information
- Strong organization and project-management skills
- Experience in technical support, applications, instructional design, scientific education, or product training would be beneficial.
About Us
Oxford Nanopore has developed a new generation of nanopore-based sensing technology for faster, information-rich, accessible and affordable molecular analysis. The technology is used to understand and characterise the biology of humans, animals, plants, bacteria, viruses, and diseases such as cancer. By enabling biological insights, we strive to improve life on Earth and beyond.
The salary for this role is between $88,000 and $108,000 USD. The salary offered will reflect the skills and experience of the candidate.
We are proud to be an equal opportunity employer. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require an accommodation to complete the application or interview process, please contact [email protected]
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Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.
Skills Required
- M.S. or Ph.D. in life sciences or a related field
- Strong knowledge of molecular biology, genetics, cell biology, genomics, or related areas
- Experience creating or delivering technical or scientific training
- Experience delivering virtual and occasional in-person training
- Excellent writing, presentation, and communication skills
- Ability to work with subject-matter experts and simplify complex information
- Strong organization and project-management skills
- Experience in technical support, applications, instructional design, scientific education, or product training
Oxford Nanopore Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oxford Nanopore Technologies and has not been reviewed or approved by Oxford Nanopore Technologies.
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Fair & Transparent Compensation — Pay is considered good to above average across many roles, with employer-provided ranges visible for several U.S. commercial and applications positions and company materials emphasizing market‑competitive base pay. Commercial and some senior technical posts, particularly in the U.S., are positioned as competitive and often paired with strong variable components.
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Equity Value & Accessibility — All‑employee share plans in the UK and a U.S. employee stock purchase plan indicate broad access to equity as part of total reward. Company communications highlight attractive bonus and share plans that add meaningful upside beyond base pay.
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Healthcare Strength — U.S. roles indicate strong health insurance and core protections, while official materials and country overviews reference private medical coverage and wellbeing support. These elements position the health package as a notable strength alongside cash compensation.
Oxford Nanopore Technologies Insights
What We Do
Our goal is to enable the analysis of anything, anywhere, by anyone. We have developed the world’s first and only nanopore DNA and RNA sequencing platform. It’s a new generation of sequencing technology — the only one to offer: scalability to portable or ultra-high throughput formats, real-time data delivery, and the ability to elucidate rich biological data. We are aiming to disrupt the way that biological analyses are currently performed, and open up new applications that have a profound, positive impact on society. Our devices offer real-time analysis, for rapid insights, in fully scalable formats — from pocket to population scale — and the technology is being used in more than 100 countries worldwide. Founded in 2005 as a spin-out from the University of Oxford, the company now employs more than 600 people from multiple disciplines including nanopore science, molecular biology and applications, informatics, engineering, electronics, manufacturing and commercialisation. The management team, led by CEO Dr Gordon Sanghera, has a track record of delivering disruptive technologies to the market.
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