Why GMF Technology?
Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.
Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.
Please note: We are unable to provide any type of sponsorship for this position at this time.
This position will be posted until filled.
About the role:
This is a senior-level technical application ownership and platform support role responsible for the operational stability, performance, and strategic evolution of enterprise Anti-Money Laundering (AML) and sanctions screening platforms. The position oversees the back-end administration and support of critical compliance technologies, including server and environment management, platform configuration, system upgrades, performance optimization, integrations, and production support.
The role partners closely with Compliance, Information Technology, Infrastructure, Security, and external vendors to ensure the reliability, scalability, and regulatory readiness of AML and sanctions screening systems. While collaborating with compliance stakeholders, this position does not serve as a front-line compliance analyst. Instead, it provides deep technical expertise and application ownership to maintain platform integrity, support audit and regulatory requirements, and drive continuous improvement across the compliance technology landscape.
Responsibilities
In this role you will:
Technical Systems & Platform Ownership
Act as technical system owner for enterprise AML and sanctions platforms, including LexisNexis Bridger Insight XG, Panviva, and supporting compliance technologies
Provide Tier 2 / Tier 3 support for production issues, including system availability, data processing failures, performance degradation, and batch or interface errors
Manage and support application servers, environments, and scheduled processing, working closely with infrastructure and database teams
Lead application upgrades, patching, and platform lifecycle management, including vendor coordination, pre prod validation, and post deployment stabilization
Install, configure, and maintain AML platforms, including:
-Screening rules, logic, thresholds, and workflows
-Data ingestion, batching, and processing schedules
-Environment specific configuration (DEV / PROD)
Support interfaces, integrations, and data pipelines between AML platforms and upstream/downstream systems (e.g., customer, vendor, transaction feeds)
Perform root cause analysis for incidents and recurring defects; implement corrective and preventive technical solutions
Develop and maintain technical documentation, runbooks, support procedures, and operational standards
Ensure platforms meet availability, performance, security, and audit requirements
AML, Sanctions & Risk Compliance (Technical Support)
Provide technical expertise to support AML, OFAC, BSA, and sanctions compliance programs
Support compliance teams by ensuring systems operate correctly, data is processed accurately, and controls are enforceable through technology
Assist with regulatory exams, audits, and internal risk testing by providing system evidence, data lineage, and configuration documentation
Identify system or control gaps that have technology‑based solutions, and partner with stakeholders on remediation
This role does not perform front‑line case investigations or analyst screening work as a primary function
Configuration, Data & Technical Enablement
Translate compliance and regulatory requirements into technical configuration and system design, not manual analysis
Develop or support SQL based queries, reports, extracts, and utilities for:
- Operational monitoring, Data validation & reconciliation, and Audit support
Provide back‑end integration support, including REST API configuration, testing, and troubleshooting, working with JSON‑based payloads, and leveraging Swagger/OpenAPI, Postman, and Karate to validate endpoints, automate test scenarios, and diagnose integration defects
Tune system performance and screening configurations to optimize throughput and reduce false positives, while maintaining regulatory integrity
Coordinate system testing, UAT support, and production deployments for configuration changes and enhancements
Support data investigations related to system behavior, screening logic, and integration issues
Leadership, Collaboration & Continuous Improvement
Serve as a technical mentor and escalation point for analysts and support staff working with compliance platforms
Coordinate work across compliance, IT infrastructure, database, security, and vendor teams
Drive standardization, automation, and operational maturity across AML technology support
Proactively identify opportunities to improve system resilience, performance, monitoring, and supportability
Effectively communicate technical risks, issues, and recommendations to both technical and non-technical stakeholders
What makes You an ideal candidate?
Skills and Knowledge
AML & Compliance Platforms: LexisNexis Bridger Insight, sanctions and watchlist screening tools
Enterprise Systems: Knowledge management and compliance systems (e.g., Panviva, LexisNexis, Moody’s, Dow Jones, World Check or similar)
Technical Skills: SQL, JSON, data analysis, screening logic optimization, and quality assurance
Compliance Expertise: AML, OFAC, BSA, regulatory controls, and risk management
Leadership & Communication: Effectively communicate technical risks, issues, and recommendations to both technical and non‑technical stakeholders; Serve as a technical mentor and escalation point for analysts and support staff working with compliance platforms
Continuous Improvement: Process optimization and control enhancement
Background in financial services, banking, or other regulated industries
Strong problem‑solving, analytical, and troubleshooting skills
Demonstrated ability to communicate complex technical topics clearly
Experience working with vendors on escalations and defect resolution
Fluency in English; additional language skills (e.g., Portuguese, Spanish) are a plus
Experience & Education
5+ years of direct experience as technical owner or administrator of LexisNexis Bridger Insight XG or similar sanctions and AML screening platform required
Experience supporting 24x7 or batch driven production systems
High School Diploma or equivalent required
Bachelor’s Degree in Information Systems, Computer Science, Engineering, or equivalent experience upgrading, configuring, and supporting enterprise compliance or AML/KYC platforms strongly preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
This position is not open to agency submissions
Skills Required
- 5+ years of direct experience owning or administering LexisNexis Bridger Insight XG or a similar AML and sanctions screening platform
- Experience supporting 24x7 or batch-driven production systems
- High School Diploma or equivalent
- Knowledge of AML, OFAC, BSA, sanctions screening, regulatory controls, and risk management
- Experience with SQL, JSON, data analysis, screening logic optimization, and quality assurance
- Experience supporting enterprise compliance, AML, or KYC platforms
- Experience coordinating with vendors on escalations and defect resolution
- Bachelor's degree in Information Systems, Computer Science, Engineering, or equivalent experience
- Experience with REST APIs, Swagger/OpenAPI, Postman, and Karate
- Fluency in English
- Additional Portuguese or Spanish language skills
GM Financial Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GM Financial and has not been reviewed or approved by GM Financial.
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Strong & Reliable Incentives — Annual and performance bonuses are described as meaningful additions to total compensation. In several functions, incentives reliably boost take-home pay when available.
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Leave & Time Off Breadth — Generous paid time off, corporate and floating holidays, and paid volunteer time are emphasized. Time-away programs contribute significantly to perceived total rewards.
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Parental & Family Support — Paid parental leave and family-friendly policies are highlighted, with recent expansions mentioned in some areas. Support for bonding time is seen as a notable strength of the package.
GM Financial Insights
What We Do
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development. GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations.
