Technical System Analyst

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Brazil
Remote
Mid level
Mobile • Software
The Role
Configure, deploy, and validate client SaaS environments and execute end-to-end application upgrades. Troubleshoot applications, databases, integrations, batch jobs, and infrastructure; perform root cause analysis; support testing, go-live, and stabilization. Produce technical documentation and coordinate with PMs, engineering, QA, and clients to resolve implementation issues and improve operational practices.
Summary Generated by Built In
Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client

A premier global provider of cloud-based investment management software. The organization delivers a flagship platform that automates front- and middle-office operations, including portfolio management, compliance, and order execution. Today, the system supports thousands of investment professionals globally, streamlining workflows and managing massive asset portfolios across institutional, wealth, and insurance sectors. 

What You’ll Do
  • Configure, deploy, and validate client environments supporting SaaS upgrade programs.
  • Execute end-to-end application upgrades, including deployments, configuration, system integrations, and environment readiness activities.
  • Troubleshoot technical issues across applications, databases, integrations, batch processes, and infrastructure components.
  • Perform root cause analysis, log analysis, and issue resolution to ensure successful project delivery.
  • Support testing, validation, go-live activities, and post-deployment stabilization.
  • Collaborate with Project Managers, Engineering, QA, and client stakeholders to coordinate technical deliverables and resolve implementation issues.
  • Develop technical documentation, implementation procedures, and operational best practices while contributing to continuous improvement initiatives.
What You Bring
  • Mid-level supporting enterprise software implementations, SaaS upgrades, or technical system administration.
  • Strong troubleshooting, diagnostic, and root cause analysis skills.
  • Hands-on experience with Microsoft SQL Server and/or Sybase.
  • Solid understanding of batch processing, job scheduling, system integrations, and application deployments.
  • Experience working with infrastructure components, operating systems, and monitoring tools.
  • Familiarity with scripting, XML, networking concepts, and enterprise application support.
  • Experience collaborating with cross-functional technical teams throughout implementation and upgrade projects.
  • Experience supporting enterprise SaaS platforms or investment management systems.
  • Financial Services, Investment Management, Trading Systems, or Charles River IMS (CRIMS) experience is highly desirable.
  • Understanding of deployment methodologies, environment management, and production support.
  • Knowledge of disaster recovery and business continuity concepts is a plus.
  • Excellent analytical and problem-solving abilities.
  • Strong communication and stakeholder management skills.
  • Ability to work independently while managing multiple priorities.
  • High level of ownership, accountability, and attention to detail.
  • Collaborative mindset with a focus on delivering exceptional client outcomes.
Nice to have
  • Experience supporting Charles River IMS (CRIMS) environments.
  • Experience with enterprise monitoring and scheduling platforms.
  • Exposure to deployment automation and infrastructure management.
  • Bachelor's degree in Computer Science, Engineering, Information Technology, Mathematics, Economics, or a related technical discipline.
English level

Upper-Intermediate

Legal & Hiring Information
  • Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
  • Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
  • Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Your Benefits at Exadel

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

  • International projects
  • In-office, hybrid, or remote flexibility
  • Medical healthcare
  • Recognition program
  • Ongoing learning & reimbursement 
  • Well-being program
  • Team events & local benefits 
  • Sports compensation 
  • Referral bonuses 
  • Top-tier equipment provision
Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Skills Required

  • Mid-level experience supporting enterprise software implementations, SaaS upgrades, or technical system administration
  • Strong troubleshooting, diagnostic, and root cause analysis skills
  • Hands-on experience with Microsoft SQL Server and/or Sybase
  • Understanding of batch processing, job scheduling, system integrations, and application deployments
  • Experience working with infrastructure components, operating systems, and monitoring tools
  • Familiarity with scripting, XML, and networking concepts
  • Experience collaborating with cross-functional technical teams throughout implementations and upgrades
  • Experience supporting enterprise SaaS platforms or investment management systems
  • Financial Services, Investment Management, Trading Systems, or Charles River IMS (CRIMS) experience
  • Understanding of deployment methodologies, environment management, and production support
  • Knowledge of disaster recovery and business continuity concepts
  • Excellent analytical and problem-solving abilities
  • Strong communication and stakeholder management skills
  • Ability to work independently while managing multiple priorities
  • High level of ownership, accountability, and attention to detail
  • Collaborative mindset focused on delivering client outcomes
  • Experience with enterprise monitoring and scheduling platforms
  • Exposure to deployment automation and infrastructure management
  • Bachelor's degree in Computer Science, Engineering, IT, Mathematics, Economics, or related technical discipline

Exadel Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Exadel and has not been reviewed or approved by Exadel.

  • Fair & Transparent Compensation Pay is considered competitive for certain roles and locations, with timely and predictable payroll practices. Compensation ranges align to market in higher‑cost geographies and senior tracks, indicating offers can be strong when role and market justify it.
  • Healthcare Strength U.S. medical insurance options are described positively, with health coverage and PTO called out as standouts. Company materials and third‑party listings consistently include comprehensive healthcare as a core benefit.
  • Wellbeing & Lifestyle Benefits Flexible, remote‑first norms and outcome‑based work are positioned as core benefits. Learning support such as paid certifications, courses, and conferences is emphasized, alongside a well‑being program.

Exadel Insights

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The Company
HQ: Walnut Creek, CA
1,549 Employees
Year Founded: 1998

What We Do

For more than 20 years, Exadel has been delivering Digital Transformation services, enterprise and custom software solutions for Fortune 500 clients, including HPE, Deloitte, Home Depot and McKesson. With 20+ locations and delivery centers across the US and Europe, Exadel solves the most complex engineering problems using Agile methodologies, offering a scalable and skilled mix of multi-shore resources at the industry's most competitive price. Exadel’s digital transformation solutions and services help chart new strategies that are built upon creative thinking, cutting-edge design, and technical innovation, designed for the growing digital landscape of business. Enterprise Services - Digital Transformation Experts - Developing mission-critical software and mobile applications - Advising companies on how best to leverage open source technology - Helping companies plan and implement migrations to better technology stacks - Providing QA, automation, and testing services for application development - Supporting and maintaining applications and systems for companies - Providing on-line training and mentoring to companies - Assisting companies in evaluating their current enterprise software architecture and planning for improvements or new systems.

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