Technical Support Trainee (3 months, potential extension)

Reposted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Monterrey, Nuevo León
In-Office or Remote
Junior
Information Technology • Software • Consulting
The Role
The Technical Support Trainee will assist customers in troubleshooting ad tech solutions, utilizing databases, and enhancing user experience through strong communication and critical thinking skills.
Summary Generated by Built In

About Enroute:

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.

We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and who you are as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.


Requirements
  • 1-2 years of experience
  • Strong English communication skills: written, verbal, and active listening
  • Critical thinking and the ability to propose creative, out-of-the-box solutions
  • Knowledge of the ad tech ecosystem and how it operates
  • Knowledge of databases and ad servers

Benefits

Benefits

  • Monetary compensation
  • Year-end Bonus
  • IMSS, AFORE, INFONAVIT
  • Major Medical Expenses Insurance
  • Minor Medical Expenses Insurance
  • Life Insurance
  • Funeral Expenses Insurance
  • Preferential rates for car insurance
  • TDU Membership
  • Holidays and Vacations
  • Sick days
  • Bereavement days
  • Civil Marriage days
  • Maternity & Paternity leave
  • English and Spanish classes
  • Performance Management Framework
  • Certifications
  • TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID
  • Taquitos Rewards
  • Amazon Gift Card on your Birthday
  • Work-from-home Bonus
  • Laptop Policy
  • Health Check-Up Subsidy

Top Skills

Ad Servers
Ad Tech
Databases
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The Company
HQ: Houston, TX
187 Employees
Year Founded: 2005

What We Do

We are a group of top-notch gurus that bring together years of experience, cutting edge technology skills and cost-effective frameworks into a single place, we fuse them and deliver a sexy and perfectly fitted solution for all of our partners.

We guide our clients for preparation and execution of critical projects and sourcing plans to:
Minimize risks
Drive Innovation
Ensure the highest ROI
Create value

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