About Playtech
Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.
As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.
Ready to level up your career?
Playtech‘s Service Operations unit is looking for a Technical Support Specialist with excellent communication and interpersonal skills.
Job DescriptionYour influential mission. You will...
- Investigate, troubleshoot, and solve our customers’ various concerns.
- Be ready to expect the unexpected and tackle critical situations.
- Communicate with our licensees and partners in English mainly via email.
- Work in shifts (including weekends, no night shifts).
Components for success. You...
- Are interested in the field of IT.
- Have a strong work ethic and the willingness to take responsibility for your work.
- Enjoy working in the team and aren’t afraid to ask for help.
- Possess outstanding communication skills and the ability to work effectively in an English-speaking environment.
- Are ready for routine tasks, but also to adapt to different situations.
You'll get extra points for...
- Having a higher education and/or experience in a related field.
Thrive in a culture that values...
- Professional and fun team environment, where we offer you proper training and knowledge sharing
- Your personal and professional growth
- Variety a no day is the same
- Active lifestyle and mental well-being
- Fun and engaging company events
TECHNICAL SUPPORT TEAM
Technical Support is at the center of everything that happens with Playtech’s software solutions. Our work is constantly evolving as we provide support across the entire range of Playtech products and this brings unique challenges, but also ensures our work stays dynamic and exciting.
Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.
Top Skills
What We Do
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries
Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.
We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.
The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.
Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.
Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.
If you are an ambitious, creative thinker and would like to work for us we want to hear from you!
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