Responsibilities:
- Installs, modifies, configures, and repairs computer hardware and software systems, and provides technical assistance to system users.
- Installs, configures, troubleshoots, and upgrades computer related manufacturing equipment, such as labeling equipment, shop floor data collection terminals, hand-held terminals, and HMI’s, etc.
- Administers telephone and voicemail systems. Installs and maintains extensions, lines, and fax devices. Acts as liaison between equipment vendors and the company.
- Performs administration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of Supervisor, or Manufacturing Support Manager.
- Installs, configures and troubleshoots computer networks and assemblies associated with Boar’s Head’s time and attendance, gate access systems, and on premise reporting system.
- Writes automated routines and programs using common desktop software.
- Implements and maintains any future electronic systems as may be required.
- Installs, configures, monitor’s, maintains stand-alone/network LaserJet printers and/or Multi-Function Devices.
- Documents Standard Operating Procedures and Work Instructions at the direction of Lead Systems Support Specialist, Supervisor, or Manager.
- Inspects purchase/transferred IT Assets and assures equipment received is in good order. Fills out all required paperwork for accounts payable.
- Installs or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, disk drives, and other similar or related equipment.
- Loads specified software packages, such as operating systems, standard applications such as Microsoft Office Suite, proprietary ERP applications, etc.
- Enters commands and observes system functions to verify correct system operation. Instructs users in use of equipment, software, and manuals.
- Performs network troubleshooting to isolate and diagnose common network problems.
- Upgrades network hardware and software components as required.
- Installs wiring as required for network and telephony systems.
- Trains users to use new or modified equipment and processes.
- Monitors functioning of equipment to ensure systems operate in conformance with specifications.
- Perform Preventive Maintenance on computers, HMI’s, labeling & printing devices, peripherals, etc.
Qualifications:
- H.S. diploma plus broad specialized training in technical, electronic/computer training equivalent to two (2) years of college.
- One (1) to three (3) years of experience in an ERP supported manufacturing environment. Related Help Desk, Desktop, & Network Troubleshooting experience a plus.
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Location:Brooklyn, NYCompensation Range:$18.99 - $28.48Time Type:Full timeDepartment:Management Information SystemsTop Skills
What We Do
Since Boar's Head was founded in 1905, much has changed. While many have learned to cut corners, we are happy to say we haven't changed with the times, and over 110 years later, we're still using only the finest ingredients—pure pork, poultry and beef, combined with real spices, and no fillers, by-products, artificial colors or flavors, gluten or trans fat. What started with just a few products has grown to over 500, ranging from premium delicatessen meats, cheeses and condiments to an array of Italian and Old World specialties, hummus, snacking, and foodservice items. With Boar’s Head, you can trust each and every one of our products was prepared with the utmost care.
Offering the world’s best delicatessen meats, cheeses and condiments is a never-ending quest that calls for a special type of team member. One who consistently:
• Pushes for excellence in their personal and professional lives.
• Invests in fostering relationships through open communication and respect.
• Collaborates to passionately delight our customers.
In exchange, we proudly provide:
• Top medical, dental, and vision coverage for team members and their families.
• Competitive pay, bonus, and 401(k) plans.
• Opportunities to participate in the Boar’s Head Sons and Daughters Scholarship Program.
• Career development opportunities through on-the-job, e-learning, and instructor-led training. Our Learning Management System has hundreds of courses to help team members learn and grow.
• Community involvement activities that tackle critical hunger-relief, healthcare, and education initiatives through non-profit organizations such as Feeding America, The ALS Association, Boys & Girls Clubs of America, The Salvation Army, and hospital foundations throughout the country.
