Technical Support Specialist

Pay: $85,000 - $95,000 / year
Job Functions:

• Promotes and fosters a safe and secure operating environment.
• Performs engineering support and liaison functions with equipment manufacturers.
• Assists in technical acceptance of aircraft being added to fleet.
• Performs technical liaison function in administration of aircraft maintenance programs.
• Prepares and controls Engineering Orders.
• Administers and controls all technical publications, including the publishing of all Maintenance Department manuals, documents and specifications.
• Provide technical and troubleshooting assistance to the maintenance team when assistance is required.
• Administers aircraft weight and balance control program.
• Prepares various monthly maintenance reports, charts, and graphs.
• Attendance is considered an essential responsibility.
• Adherence to company policies and procedures.

Required Competencies:

• Moderate level of judgment to ensure compliance with appropriate regulations, policies, and procedures.
• Ability to communicate fluently in English.

 Education & Experience:

            Required:

• Associates degree in an Aviation Maintenance or Engineering discipline, or equivalent practical career experience
• FAA Airframe and Powerplant license
• 3-5 years aircraft maintenance or engineering experience in a union environment in FAR Part 121 Air Carrier operations

 Preferred:

• Problem Solving
• Analytical Ability
• Interpersonal Skills
• Communication Skills

Supervisory Responsibilities:

None

 Work Environment, Physical Demands & Travel:

• Maintenance offices; may be eligible for hybrid work
• Hangars, ramps, aircraft
• May be called in on irregular operations (nights, weekends, holidays)
• Majority of time spent at low activity level, i.e., sitting
• Occasional standing, walking, movement required
• Occasional travel may be required

Disclaimer:  The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of duties and/or responsibilities associated with this position.  Generally, each job function is considered essential to this position and any incumbent must be capable of performing them.