Technical Support Specialist (Linux)

Posted 17 Days Ago
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Johannesburg, City of Johannesburg, Gauteng, ZAF
In-Office
Mid level
Agency • Information Technology • Professional Services
The Role
Provides Linux infrastructure and technical support, including server installation, configuration, monitoring, patching, security hardening, database backups, networking, permissions, and application deployments. Automates administrative tasks with Bash and Python, manages virtualization and containers, supports disaster recovery, resolves incidents, documents procedures, and participates in after-hours standby support.
Summary Generated by Built In
Location: Johannesburg | Work Type: Office Based | Job ID: J107266

About our client:
Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees' continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement.

What you will be doing:
  • Handling the installation, configuration, maintenance, and administration of Linux servers.
  • Proactively monitoring system performance, capacity, and overall health.
  • Investigating and resolving technical incidents and general service requests.
  • Managing OS patches, vulnerability remediation, and system security hardening to ensure compliance.
  • Providing ongoing database support, including performing necessary backups and restores.
  • Troubleshooting networking, connectivity, and various infrastructure-related issues.
  • Managing file systems, user/group permissions, and supporting application deployments.
  • Developing technical procedures and participating in after-hours or standby support to assist customers and internal teams.

What our client is looking for:
  • 3 - 5 years of relevant background in technical support, infrastructure support, or Linux administration.
  • Hands-on experience with enterprise Linux environments, specifically RHEL and AlmaLinux, including installation, maintenance, and troubleshooting.
  • Strong understanding of essential networking protocols and tools such as DNS, TCP/IP, SSH, NFS, and firewall management.
  • Capability to automate tasks and manage infrastructure using Bash scripting and Python.
  • Experience with server monitoring, performance tuning, and capacity planning.
  • Knowledge of Linux security hardening, patch management, vulnerability remediation, and adherence to compliance standards.
  • Experience working with Apache, Tomcat, and Java-based enterprise applications.
  • Hands-on experience with virtualization platforms (Proxmox, VMware, Hyper-V) and container technologies like Docker and Podman.
  • Proven experience in managing backup solutions and implementing disaster recovery strategies.
  • Strong troubleshooting, problem-solving, documentation, and customer support abilities are essential.

For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers

Requirements
Technical Support, Linux, RHEL, AlmaLinux, Networking, Bash, Python, SysAdmin, Virtualization, Docker, Podman, Troubleshooting, Infrastructure, Security, Backup

Skills Required

  • 3–5 years of experience in technical support, infrastructure support, or Linux administration
  • Hands-on experience with enterprise Linux environments, including RHEL and AlmaLinux
  • Knowledge of DNS, TCP/IP, SSH, NFS, and firewall management
  • Ability to automate tasks using Bash scripting and Python
  • Experience with server monitoring, performance tuning, and capacity planning
  • Knowledge of Linux security hardening, patch management, vulnerability remediation, and compliance standards
  • Experience with Apache, Tomcat, and Java-based enterprise applications
  • Experience with Proxmox, VMware, or Hyper-V virtualization platforms
  • Experience with Docker and Podman container technologies
  • Experience managing backup solutions and disaster recovery strategies
  • Strong troubleshooting, problem-solving, documentation, and customer support skills
Am I A Good Fit?
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The Company
Year Founded: 2006

What We Do

Parvana is an IT recruitment agency specializing in connecting top tech talent with leading companies in South Africa and the UK, focusing on software development, finance, and telecommunications.

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