We are united in our responsibility to create healthier futures
The Role
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Job Summary: We are seeking a highly skilled Technical Resource with expertise in Microsoft Dynamics 365 Finance & Operations. This role involves providing Level 2 technical support on our Service Desk which includes troubleshooting, analysis, and resolving incidents and service requests of a technical nature. In addition, it also provides development capacity to our agile development team where we design, develop, and implement secure and scalable solutions to meet our business needs. Additionally, the individual may be involved technical elements of the platform - environments, CI/CD, configuration of ISV solutions, integrations, and general support of the platform.
Shift Time : Rotational Shift as per business need.
(6 AM to 3 PM OR 2 PM to 11 PM)
Qualifications:
Qualifications:
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Job Details
Job Summary: We are seeking a highly skilled Technical Resource with expertise in Microsoft Dynamics 365 Finance & Operations. This role involves providing Level 2 technical support on our Service Desk which includes troubleshooting, analysis, and resolving incidents and service requests of a technical nature. In addition, it also provides development capacity to our agile development team where we design, develop, and implement secure and scalable solutions to meet our business needs. Additionally, the individual may be involved technical elements of the platform - environments, CI/CD, configuration of ISV solutions, integrations, and general support of the platform.
Shift Time : Rotational Shift as per business need.
(6 AM to 3 PM OR 2 PM to 11 PM)
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience with Microsoft Dynamics 365 Finance & Operations in a technical support or development capacity.
- Ability to apply D365 technical knowledge and provide troubleshooting to incidents with the ability to determine options and solutions and bring about the resolution of incidents.
- Ability to understand the customizations and configurations of D365 and ability to provide technical corrections to resolve incidents. Should be able to provide development support as needed.
- Ability to understand and troubleshoot ISV solutions, custom plugins, workflows, and integrations. Should have the ability to provide development support on those elements as needed.
- Ability to provide general technical support and troubleshooting of D365.
- Proficiency in programming languages such as C#, JavaScript, and SQL.
- Monitor system performance and implement improvements as needed.
- Stay updated with the latest features and updates of Dynamics 365 Finance & Operations.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills across a global team.
- Understanding of service desk and L2 support processes.
- Experience with CI/CD and Azure DevOps.
- Understanding of the development cycle.
- Knowledge of security frameworks and compliance standards (e.g., ISO 27001, GDPR), along with security architecture and development a plus, but not required.
- Strong knowledge of Azure Integration Services and Microsoft Power Platform a plus, but not required.
- The ideal candidate will also have experience with Azure Integration Services and Microsoft Power Platform.
- The ideal candidate would hold Dynamics 365 + Power Platform Solution Architect certifications.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience with Microsoft Dynamics 365 Finance & Operations in a technical support or development capacity.
- Ability to apply D365 technical knowledge and provide troubleshooting to incidents with the ability to determine options and solutions and bring about the resolution of incidents.
- Ability to understand the customizations and configurations of D365 and ability to provide technical corrections to resolve incidents. Should be able to provide development support as needed.
- Ability to understand and troubleshoot ISV solutions, custom plugins, workflows, and integrations. Should have the ability to provide development support on those elements as needed.
- Ability to provide general technical support and troubleshooting of D365.
- Proficiency in programming languages such as C#, JavaScript, and SQL.
- Monitor system performance and implement improvements as needed.
- Stay updated with the latest features and updates of Dynamics 365 Finance & Operations.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills across a global team.
- Understanding of service desk and L2 support processes.
- Experience with CI/CD and Azure DevOps.
- Understanding of the development cycle.
- Knowledge of security frameworks and compliance standards (e.g., ISO 27001, GDPR), along with security architecture and development a plus, but not required.
- Strong knowledge of Azure Integration Services and Microsoft Power Platform a plus, but not required.
- The ideal candidate will also have experience with Azure Integration Services and Microsoft Power Platform.
- The ideal candidate would hold Dynamics 365 + Power Platform Solution Architect certifications.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
What the Team is Saying
Jason
SVP, Global Products and Solutions
Silvana
CHRO
Paul Fritzsch
Warehouse Supervisor
Denesha Thompson
Quality and Regulatory Manager
Cindy Aviles
Inventory Manager
Denesha Thompson
Quality and Regulatory Manager
Tina Martinez
Vice President, Head of Global Products and Solutions
Cencora Compensation & Benefits Highlights
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Healthcare Strength — Benefits begin on Day 1 and include medical, dental, vision, prescription coverage, behavioral health/EAP, virtual musculoskeletal physical therapy, tobacco-cessation, and a wellness program that can lower premiums. Immediate eligibility and broad coverage are consistently emphasized across the package.
-
Parental & Family Support — Paid parental leave of 12 weeks, two weeks of paid caregiver leave, backup child care, and fertility and family‑building supports (including adoption and surrogacy assistance) are offered. Family supports are positioned to cover multiple paths to parenthood and caregiving needs.
-
Retirement Support — A 401(k) program provides a company match on contributions with flexibility to apply an equivalent match to qualifying student‑loan payments. This structure underscores support for long‑term savings alongside debt management.
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The Company
What We Do
Cencora is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere. With 46,000+ global team members, we have the opportunity to make a positive impact on healthcare in communities everywhere. Our team members are empowered to activate their careers through a collective of tools and resources designed to support individual career interests and aspirations. We value our listening culture that actions real outcomes and our team members appreciate and recognize one another for contributions that are making a meaningful global impact. No matter what your role is here, the work we do together has meaning. When you join our team, you become a crucial part of a greater purpose. We’re committed to supporting you personally and professionally, so we can achieve more together at the center of health. Protect yourself from job scams: Recruitment scams are on the rise. To protect yourself, we urge you to be vigilant and follow these guidelines > https://careers.cencora.com/us/en/job-scams
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Cencora Teams
Cencora Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
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