The Role
Key role in the Technical Support team focusing on processing files to meet destination specifications within SLA. Responsibilities include customer advocacy, resolving system issues, troubleshooting platform issues, managing escalations, updating knowledge base, ensuring operational efficiency, accurate quoting, end-to-end testing, monitoring TVC distribution, managing client orders, FTP and nVerge administration, and more. Requirements include experience in software testing, troubleshooting, and strong knowledge in tech areas such as No-SLQ, Linux/UNIX, JSON, XML, RESTFul API, GIT, scripting, and programming.
Summary Generated by Built In
Top Skills
Bash
JavaScript
XML
The Company
What We Do
Extreme Reach is the global leader in creative logistics powering brands and agencies everywhere with an all-in-one platform for the activation of omnichannel campaigns.
We move creative at the speed of media, delivering unparalleled control, visibility and insight.
Simplify campaign complexity with one global partner.
See More. Know More.
