Bring your energy to Aggreko as Technical Support Manager based in Europe (flexible location). You’ll lead and evolve our Technical Support Desk (TSD), ensuring timely, high-quality technical support across business operations and sales communities, with a strong focus on product support, compliance and solutions compatibility.
Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.
What you’ll do as Technical Support Manager:
- Deliver Technical Support Excellence: Own the accurate and timely delivery of technical support across the business. Triage, measure, review and act on support needs to enable teams to achieve growth, revenue and EBITDA targets.
- Lead Compliance & SME Expertise: Act as the SME for product compliance, ensuring alignment with EU and local regulations (including F-Gas, PSSR, PED, MPD). Support safe, compliant operations across our product and accessory portfolio.
- Drive Data & Digital Adoption: Champion Aggreko Connect and data acquisition, enabling data-led decision making. Support optimisation tools (e.g. Agem) to ensure correct solution sizing and strengthen technical confidence across the business.
- Evolve Support Capabilities: Enhance ways of working by introducing AI tools and self-service support models, improving speed and accuracy of technical assistance.
- Develop Capability & Customer Outcomes: Build technical knowledge across teams, supporting product education, application development and early-life issue resolution. Drive customer satisfaction by addressing feedback, improving solution sizing and promoting low-emission technologies.
You are:
- An experienced technical leader with a strong background in power, temperature control or industrial equipment solutions
- Knowledgeable in EU compliance and regulatory frameworks (e.g. F-Gas, PED, PSSR)
- Commercially aware, with a track record of supporting sales and operational teams to achieve performance targets
- Data-driven, with experience using digital tools and analytics to improve decision-making and outcomes
- A collaborative communicator, able to connect SMEs, sales teams and operational stakeholders across regions
Here’s what you’ll get:
- A key leadership role with the opportunity to shape technical support strategy across Europe
- Exposure to innovative technologies, including AI-driven support tools and connected solutions
- Competitive salary, bonus and benefits package, with opportunities for career progression
- A collaborative, purpose-driven environment focused on delivering sustainable energy solutions
- Ongoing training, development and access to global expertise within Aggreko
Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.
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Equal employment opportunity
We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Skills Required
- Proven technical leadership experience in power, temperature control, or industrial equipment solutions
- Knowledge of EU compliance and regulatory frameworks (F-Gas, PSSR, PED, MPD)
- Experience supporting sales and operational teams to achieve commercial targets
- Experience using digital tools, data acquisition and analytics to inform decisions
- Familiarity with Aggreko Connect and optimisation tools (e.g., Agem)
- Ability to introduce and adopt AI-driven support tools and self-service models
- Strong collaborative communication skills to work with SMEs, sales and operations across regions
Aggreko Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aggreko and has not been reviewed or approved by Aggreko.
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Healthcare Strength — Healthcare coverage is described as broad, including medical, dental, vision, life/AD&D, disability, and an EAP, with wellness incentives highlighted. Practical extras like company‑paid safety gear further support frontline roles.
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Leave & Time Off Breadth — Time‑off options include paid holidays and PTO, plus two paid volunteer days in North America. This expands leave beyond standard vacation.
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Strong & Reliable Incentives — Incentive programs include annual bonus opportunities and role‑linked earnings that can materially lift take‑home pay in certain months or seasons. Field and sales contexts, as well as overtime eligibility, can enhance total compensation.
Aggreko Insights
What We Do
Welcome to the Aggreko LinkedIn page. As the global leader in temporary power, temperature control and energy solutions, we enable our customers to achieve their goals through a range of innovative, flexible, class-leading modular solutions. Utilising the latest technologies, we combine innovative thinking with our sector knowledge to deliver the best results; where, when and for as long as needed. Are you thinking about a career at Aggreko? Working at Aggreko is more than just a job. We care about the people who work with us and want to ensure that our employees have a fulfilling career, work in a safe environment, are happy and share our values. We encourage all our employees to expand their skills and knowledge, so you are able to grow and become the future of our business. We welcome employees from all backgrounds, disciplines and abilities, to assist us in achieving our global goals. So are you ready to join a team of great people? Get in touch
