Technical Support - Level 1

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Plainview, NY
In-Office
Hardware • Information Technology • Security • Consulting • Cybersecurity
The Role

IT Support Technician – On-Site | Plainview, NY (Long Island)
Full-Time | Monday–Friday, 8:30 AM – 4:00 PM

Future Tech Enterprise, Inc. is seeking a Technician to support our customer with hands-on IT services, including computer installation, maintenance, and general technical support. This is a full-time, on-site position based in Plainview, NY, and includes occasional travel within a five-mile radius.
Our benefits include: medical, Dental, and Vision Insurance, 401 (k) with company match, and PTO.

What You'll Do:
  • Provide responsive technical support to end users
  • Install and configure desktop hardware and software
  • Perform imaging and configuration of desktops
  • Troubleshoot and set up audiovisual equipment
  • Run cable diagnostics and basic network testing
  • Install and support printers
  • Handle break/fix requests and general IT issues
  • Assist with other IT-related tasks and special projects as needed
What You Bring:
  • Prior experience providing technical support in a professional setting
  • Valid driver’s license and access to a personal vehicle (local travel required)
  • Strong customer service skills and a proactive mindset
  • Comfortable working in a fast-paced, multi-location environment
  • A+ certification (preferred)
  • Familiarity with Chromebooks and experience in the education field (plus)

About Us:

Future Tech is an award-winning, global IT solutions provider with capabilities in 150 countries. We help companies, Federal Systems Integrators, and commercial entities maximize their full range of IT investments by delivering solutions for hardware and software procurement, configuration and imaging, hybrid cloud, modular data centers, cybersecurity, logistics, customized data science workstations, print management, and data storage. 
#LI-Onsite #LI-SG1 #FutureTechJob
 

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The Company
HQ: Fort Lauderdale, FL
200 Employees
Year Founded: 1996

What We Do

Follow our page for insights on hybrid IT strategy, cloud, security, AI, data science, remote workforce, back-to-office technology solutions, e-sports.

Future Tech Enterprise, Inc. is an award-winning IT solutions provider with capabilities in nearly 180 countries. Recent Future Tech honors include being named Dell Technologies Federal Growth Partner of the Year 2020, NVIDIA Partner of the Year Professional Visualization (2019), and Partner of the Year APC by Schneider (2019).

Since its start in 1996, Future Tech has experienced exceptional growth and become an IT partner-of-choice for global leaders in the aerospace, defense, education, energy, government, healthcare, manufacturing, and retail sectors.

We help companies maximize their IT investments by delivering solutions for hybrid cloud, cyber security, hardware/software procurement, imaging, customized configuration, logistics, storage, infrastructure, data science.

Future Tech offers additional support services, including technology training and staff augmentation.

Our commitment to excellence is consistently recognized by industry associations and Original Equipment Manufacturers (OEM).

A short list of Future Tech’s industry certifications/awards includes:


- Dell Technologies Federal Growth Partner of Year 2020
- NVIDIA Partner of the Year Professional Visualization 2019
- 2019 Partner of the Year APC by Schneider Electric
- ISO 9001:2015 - Certified
- AS 9100 Rev D. Certified
- NIST Certified
- HIPAA Certified
- Member of Forbes Technology Council
- Dell Technologies Titanium Partner
- VMware Partner
- HPi Elite Partner
- Lenovo Global Platinum
- Apple Value Added Reseller Partner
- Nutanix Preferred Partner
- Winner HP’s Federal Partner in 3D Print Premier Program Award
- One of 8 companies nationwide certified as HP Education Specialist

Contact Future Tech to simplify your company's toughest IT challenges: www.ftei.com
Email - [email protected] | 631-472-5500

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