GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Job Description Essential Responsibilities
• Improve customer experiences by providing excellent engineering services in a timely manner
• Improve services productivity, especially in Direct Materials Productivity by driving operational excellence based on quality of services engineering, getting rid of MUDA(non-value added activities), leading standardization across services processes and procedures
• Work with horizontally with various stake holders to maximize customer impact
• Support for FMI, QA/RA activities to filed
• Be responsible for improving engineering capability of both own team and field delivery team by leverage global team capability and available tools
• Cultivate Lean culture in Services team and make it our daily behavior and the way of thinking
• Drive Data Driven Operations by visualizing business performance (KPIs), leveraging digital solutions & data analytics technology
• Voice up and drive international and global team to improve of AKA Services Technical Operations
• Liaison with Global Services, International team and other global teams to leverage their best practices to AKA
• Enhance the capability of Technical Operation team and build a talent bench
• Become a change agent to Technical Operation and bring necessary changes timely to the needed areas
Qualifications/Requirements
• Ample of technical and operational experience and knowledge in Services business
• Strategic thinking and passion to drive improvements
• Strong global communication skills & work experiences with global team
• Leadership, inclusiveness and influencing skills
• Highly motivated and passionate team player
• Good analytical skills and ability to drive projects and work activities to deliver outcomes
• Have an experience in leading a sizable team
• Can become a change agent
Desired Characteristics
• Experiences in Service business
• Knowledge of GE HealthCare products
• LEAN Six Sigma Black Belt
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Relocation Assistance Provided: No
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What We Do
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence.
As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform.
With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world.
We embrace a culture of respect, transparency, integrity and diversity.
