Technical Support Intern

Reposted 4 Days Ago
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Manila, Metro Manila, National Capital Region
In-Office
Internship
Artificial Intelligence • Cloud • Information Technology • Software
The Role
The Technical Support Intern will collaborate on projects, learn best practices, document findings, and present results. This internship provides hands-on experience in a global tech firm.
Summary Generated by Built In

Who We Are 

At Tricentis, we’re redefining what’s possible in software testing and quality engineering. Our AI-driven, codeless, and continuous testing platform empowers enterprises to accelerate innovation, deliver higher-quality releases, and transform digital velocity at scale. 

Recognized as a global leader by Gartner, Forrester, and IDC, Tricentis partners with the world’s largest and most innovative companies. We’re a team of curious learners, ambitious achievers, and collaborative competitors who believe in constant growth—both for our customers and ourselves. 

If you’re motivated by challenge, feedback, and the pursuit of excellence, you’ll thrive here. 

The intern program is from July 1, 2026, to September 30, 2026, and is full-time throughout the 3-month period. Interns are expected to be in the office three days per week, and full availability for the entire duration of the program is mandatory in order to be eligible.

About the Role 

As a Support Intern at Tricentis, you will work alongside experienced professionals on real projects that directly impact our products, customers, and business. This internship is designed to provide hands-on experience, mentorship, and exposure to enterprise software development and operations. 

You will gain insight into how a global technology company operates while developing skills that prepare you for a successful career.   

What You’ll Do 

  • Collaborate with team members on real-world projects and initiatives 

  • Learn and apply industry best practices, tools, and methodologies 

  • Participate in team meetings, stand-ups, and reviews 

  • Document findings, processes, and outcomes where applicable 

  • Present project results, learnings, and recommendations at the end of the internship 

Who You Are 

  • Fresh graduate with a Bachelor’s degree in Business, Information Technology, Engineering, or a related field. Students currently enrolled in these courses and graduating in 2026 may also be considered, provided the internship is voluntary and not part of the required academic curriculum. 

  • Proficient in Microsoft Office (Excel, PowerPoint) 

  • Strong interest in technology and innovation 

  • Eager to learn, ask questions, and take initiative 

  • Able to work independently as well as collaboratively in a team 

  • Strong analytical, organizational, and communication skills 

  • Comfortable working in a fast-paced, evolving environment 

Tricentis Core Values:  

At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together. 

  • Demonstrate Self-Awareness: Own your strengths and limitations. 

  • Finish What We Start: Do what we say we are going to do. 

  • Move Fast: Create momentum and efficiency. 

  • Run Towards Change: Challenge the status quo. 

  • Serve Our Customers & Communities: Create a positive experience with each interaction. 

  • Solve Problems Together: We win or lose as one team. 

  • Think Big & Believe: Set extraordinary goals and believe you can achieve them. 

What We Offer 

  • Competitive intern compensation  

  • Potential consideration for future full-time opportunities 

  • Hands-on experience with meaningful, impactful work 

  • Mentorship from industry professionals 

  • Exposure to a global SaaS organization 

  • A collaborative, inclusive, and innovative culture 

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
Global Sanctions Compliance

We comply with all applicable global sanctions and export control laws. Candidates must not be listed on any government restricted party lists (including OFAC SDN List and U.S. Commerce Department restricted lists) and must certify that their employment would not violate any sanctions or export control regulations. Candidates must notify us of any changes to their status during the application process or subsequent employment.

Top Skills

MS Office
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The Company
Atlanta, GA
1,154 Employees
Year Founded: 2007

What We Do

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-powered, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality. Tricentis has been widely recognized as the leader by all major industry analysts, including being named the leader in Gartner’s Magic Quadrant five years in a row. Tricentis has more than 1,800 customers, including the largest brands in the world, such as McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moet-Hennessy-Louis Vuitton, and Vodafone.

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