Calsoft Systems is seeking an experienced Dynamics GP/NAV/D365 Business Central ERP Support Engineer to provide expert-level technical support to our clients. This independent contract role is ideal for someone who enjoys solving complex technical challenges, managing their own projects, and working with a collaborative, values-driven team.
What You’ll DoProvide advanced technical support for Microsoft Dynamics GP, NAV, and D365 Business Central clients.
Troubleshoot, analyze, and resolve escalated ERP issues efficiently and accurately.
Create and deliver technical documentation, knowledge base articles, and training materials.
Communicate solutions clearly with both technical and non-technical stakeholders.
Stay current on Microsoft ERP updates and industry trends.
Collaborate with Calsoft team members and contractors as needed to achieve client goals.
Bachelor’s degree in a related field.
3+ years of hands-on experience with Dynamics GP, NAV, or D365 Business Central.
Strong analytical and troubleshooting skills.
Experience with data migration and system integrations.
Excellent communication skills with the ability to simplify complex concepts.
Proven ability to manage projects independently and deliver on deadlines.
Nice to Have:
Understanding of accounting, distribution, or service industry processes.
Experience designing and proposing system improvements.
Familiarity with pre-sales support or client engagement strategies.
This is a remote, independent contractor role.
You’ll manage your own time, tools, and work methods within agreed-upon deliverables.
Compensation and timelines will be defined in a written agreement.
Contractors are responsible for their own taxes, insurance, and benefits.
Calsoft Systems delivers innovative ERP, CRM, and IT solutions to help businesses streamline operations and accelerate growth. We’re known for our deep expertise in Microsoft Dynamics and our commitment to exceptional client service.
Top Skills
What We Do
• Calsoft Systems is a business technology consulting company located in Torrance California. Calsoft began as a family business and the founders still work here in the office. Calsoft is employee owned and managed. This means we are an ESOP company. We have an Employee Share Ownership Program where the company is owned by the employees. Average retention of employees is seven years and a lot of employees stay longer than that. We put a lot of value of having a great culture and having people feel at home at our company. Calsoft is a B-Crop which means a benefit corporation. We work to improve the three Ps: people, planet and profit.
• We provide technology that enhances business performance, specializing in ERP s systems implementation for Microsoft Dynamics 365, AX, NAV and GP. We started out as a custom development company and moved to specializing in ERP about 20 years ago.
• We have five major technical teams: An ERP services team, a network infrastructure team, a custom software development team, a consulting team, and a customer support team. Our team members are dedicated to seeing their projects through with high customer satisfaction. We have a never give up attitude. Our team members stay with a project from pre-sales through to support combining technical expertise and business know-how.
• We have been steadily growing, we have offices in NY, Chicago, Dallas, Tokyo, Japan and a development office in China. The Torrance office is our main office and our largest office.
• Calsoft’s niche for several years has been to provide IT and ERP services to Japanese multinationals. Many of our clients are headquartered in Japan and have subsidiaries in the United States and other parts of the world. They need an ERP system to integrate their complex, global businesses. In addition to our technical expertise we offer the extra value of bilingual consulting and a strong understanding of Japanese business culture. About 75% of our customers are Japanese.
• Calsoft have since expanded to the US market. Many of our U.S. clients have heard about us through Microsoft, we are a Microsoft partner. In fact we won the MS-US partner of the year in both 2020 and 2021 in different categories, something we are very proud of.
Why Work With Us
Growing dynamic company. Ability to grow your career. Good benefits. Multicultural environment.
