Technical Support Engineer

Technical Support Engineer

Full Time 37 hours per week

Derby

An exciting opportunity has arisen for a Technical Support Engineer to join our team within the Civil Aerospace division in Derby.
 

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

What you will be doing:

As a Technical Support Engineer you will drive the execution of the V&V IT strategy by delivering digital solutions that enhance business performance and meet user needs including: fixing, improving and / or transforming current digital capability in accordance with the V&V IT systems roadmap.

• Capture and maintain customer requirements throughout the solution lifecycle
• Develop and evaluate system concepts using systems engineering methods
• Identify and mitigate risks through RRMS processes
• Define system architecture and solutions aligned with business objectives
• Lead design reviews with Technical Councils and High-Spots
• Create and manage system verification plans
• Coordinate system implementation and modifications to meet customer goals
• Collaborate with testing teams and engineers to support product validation
• Monitor system health and schedule maintenance activities
• Investigate and resolve system issues affecting test operations
• Track system obsolescence and contribute to improvement planning

Who we’re looking for:

At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do.  These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.

In addition, the following role specific skills are preferred

• Degree level in Engineering or equivalent
• Experience in relevant domain is preferred but not essential
• Good communication, presentation skills and an ability to work in a multidisciplinary environment
• An understanding in calibration and metrology to support Rolls Royce in engine testing,

What we offer:

We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.

Hybrid working is a way in which our people can balance their time between the office, home or another remote location.  It’s a locally managed and flexed informal discretionary arrangement.  As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, frequency will depend on business needs, nature of role, what works for the team and for the individual. Discover more on our GBS Service Portal about hybrid working.

Please be aware that the priority will be given to employees identified as being at high risk.

The professional level and salary of the position will be dependent on the skills and experience of the successful candidate but is anticipated to be Staff Grade SNBG 07-10

This job is advertised at the grades shown, and this is the desired operating level for this role. We encourage applications from candidates with relevant experience from any grade

It is advised that you inform your current manager of your application for this role.  

Grade: SNBG 07-10

Closing Date: 13th December 2025

For further information please contact: Ashley Ellis-Beeston