AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.
If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.
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Location: Sao Paulo
Hybrid: 3 times a week in the office (Alameda Santos 1940)
Please apply with an English version of your resume.
If you are looking to develop skills in the areas of industry, technology, engineering, and client-facing work, look no further than the Technical Support Engineering Intern role at AVEVA.
As a member of the Technical Support team, our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA.
In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, while simultaneously building upon your existing skill-sets.
The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.
Responsibilities - As a Technical Support Engineer, you will:
- Grow your technical skill-set by developing a solid foundation in the AVEVA Unified Engineering solution, related software and industry technologies.
- Develop your business acumen by communicating with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.
- Team with Technical Support Engineers to enable our customers’ success to manage their operations by supporting them remotely through phone, email, or web channels to best serve their environment while performing a variety of complex technical challenges.
- Get the opportunity to work in real digital engineering projects, developing your experience in exciting and challenging environments with global teams and multiple interfaces.
Skills - We're looking for:
- Self-motivated individuals with a customer mindset and desire to help people
Enthusiasm for technical problem solving, with attention to detail and strong communication skills
- Ability to learn and research in a dynamic and engaging environment
- Fluent in Portuguese and English (Additional language skill in Spanish is a plus)
- Bachelor's Degree in Engineering, Computer Science, or related field
- GPA 3.00 or above is a plus
AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
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What We Do
AVEVA is a global leader in industrial software, sparking ingenuity to drive responsible use of the world’s resources. The company’s secure industrial cloud platform and applications enable businesses to harness the power of their information and improve collaboration with customers, suppliers and partners.
Over 20,000 enterprises in over 100 countries rely on AVEVA to help them deliver life’s essentials: safe and reliable energy, food, medicines, infrastructure and more. By connecting people with trusted information and AI-enriched insights, AVEVA enables teams to engineer efficiently and optimize operations, driving growth and sustainability.
Named as one of the world’s most innovative companies, AVEVA supports customers with open solutions and the expertise of more than 6,400 employees, 5,000 partners and 5,700 certified developers. With operations around the globe, AVEVA is headquartered in Cambridge, UK.
Learn more at www.aveva.com
