At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
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Overview:
The telephony solution support service comprises the provision of specialized technical support, from the first to the last level (Vendor), to the Telephony Outsourcing environment, including: all administration and management of IP and TDM telephony infrastructure. All supported solutions have on-premises components.
This is a 12x36 day shift position (08:00 AM – 08:00 PM). You will work for 12 hours and off for 36 hours.
Responsibilities:
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Carry out necessary configurations to handle faults, provide telephony facilities, routing, and other needs in IP, TDM and Hybrid Telephony system equipment from various manufacturers.
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Carry out configurations, tests, parameter adjustments and other necessary interventions and coordinate activities that require action by PETROBRAS' local support teams on Gateways, ATAs and IP phones
Requirements:
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Bachelor or postgraduate degree in Telecommunications, Electronics, Electrical, Electrotechnical, IT, Systems Analysis, or Computer Science.
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Maximum 3 years of professional experience in Telecommunications, Electronics, Electrical, Electrotechnical, IT, Systems Analysis, or Computer Science.
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Native Portuguese and Intermediary English
Additional Preferred Skills:
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Technical knowledge in private telephony, with knowledge in TDM and VOIP.
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Training or experience in Unify products, including OpenScape Voice, SBC and OSB.
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Voice over Cisco router
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Damovo / Ericsson
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Astra
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ITIL v3 Foundation or higher
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
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What We Do
Founded in 2013, Basic-Fit is proud to have more than 3,75 million members in more than 1,400 clubs across the Netherlands, Belgium, Luxembourg, France, Spain, and Germany. Thanks to our fast growth we can call ourselves Europe’s value-for-money fitness leader.
Our mission is to make fitness accessible. We believe that everyone who wants to get fit should be able to have access to fitness. With around 8,000 employees, we operate a simple membership model that provides a fitness experience that is both affordable and accessible. Our values are already represented in our name - B(Be), A(Accessible), S(Smart), I(Inclusive), and C(Committed).
Our European HQ is located in Hoofddorp, the Netherlands, right outside of Amsterdam. We’re always looking for enthusiastic employees in both our clubs and HQs who share our passion for fitness and want to contribute to our fast-growing international company. Besides transparency, innovation is one of our top priorities.
Are you proactive, have an open-minded personality, and are down to earth? Then you'll fit right in with us. GO FOR IT!
