Technical Support Engineer Uncrewed Surface Vessels

Posted 5 Days Ago
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Plymouth, Devon, England
In-Office
Mid level
Database
The Role
The Technical Support Engineer provides hands-on support for USVs, troubleshooting systems, developing software tools, and participating in field trials while collaborating with multi-disciplinary teams.
Summary Generated by Built In

Job Description

As a Technical Support Engineer for Uncrewed Surface Vessels (USVs) you will be part of Fugro’s operations team based in Plymouth, UK. This role supports the deployment and operation of our pioneering autonomous marine platforms. It is centred on software support for the USV command and control system for operational assets.

This is a hands-on, high-impact position where you will troubleshoot live systems and commission new software systems on prototype vessels. In close collaboration with the software development team you will add and validate new features enhancing control systems and participating in field trials. Your work will directly shape the future of autonomous marine exploration.

If you are excited by cutting-edge technology and the challenge of solving real-world problems at sea, this is an opportunity to make a significant impact.

Your role and responsibilities:

  • Provide technical support for deployed USVs, including diagnostics, remote troubleshooting, and system updates.
  • Assist in commissioning and acceptance testing of new vessels, both on-site and remotely.
  • Develop and maintain tools and scripts for system monitoring, diagnostics, and data analysis.
  • Collaborate with software and automation teams to integrate and validate control systems, PLC logic, and user interfaces.
  • Support the development and maintenance of full stack applications (C#.NET, Angular) used for USV control and monitoring.
  • Contribute to the continuous improvement of support workflows, documentation, and knowledge sharing.
  • Participate in field trials and provide feedback to engineering teams for system enhancements.
  • Ensure compliance with safety, cybersecurity, and marine operational standards.

What you’ll need to thrive in this role:

  • Degree in Computer Science, Electrical Engineering, Mechatronics, a related field or equivalent education.
  • Experience in technical support, software development, or industrial automation
  • Proficient in C#.NET, Angular, and PLC programming (e.g., CODESYS, e!COCKPIT, IEC 61131-3)
  • Familiar with MQTT, Modbus, and other industrial communication protocols
  • Experience with remote diagnostics, system integration, and field commissioning
  • Strong problem-solving skills and a proactive, hands-on approach
  • Excellent communication skills and ability to work in multidisciplinary teams
  • Willingness to travel for field deployments and vessel commissioning
  • Experience with maritime systems or autonomous vehicles (preferred)
  • Knowledge of containerization (Docker, Kubernetes) and CI/CD pipelines (preferred)
  • Familiarity with real-time control systems and sensor integration (preferred)

About Us

Who we are 

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team. 

What we offer 

Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team. 

 
Our view on diversity, equity and inclusion 

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other. 

Benefits of joining our team

  • Extensive career & training opportunities
  • Competitive salary
  • Contributory pension scheme
  • Private medical insurance
  • Health cash plan
  • Group life assurance
  • Group income protection
  • Electric car scheme
  • Cycle to work scheme
  • Discounted gym membership
  • Discounts platform
  • The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
  • Enhanced maternity and paternity pay
  • Long service awards
  • Fugro values awards
  • Employee referral bonus scheme

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated

#LI-JM1

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.

Top Skills

Angular
C#.Net
Ci/Cd
Docker
Kubernetes
Modbus
Mqtt
Plc Programming
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The Company
HQ: Leidschendam
9,584 Employees
Year Founded: 1962

What We Do

We are the world’s leading Geo-data specialist, collecting and analysing comprehensive information about the Earth and the structures built upon it. Through integrated data acquisition, analysis and advice, we unlock insights from Geo-data to help our clients design, build and operate their assets in a safe, sustainable and efficient manner.

Learn more about us:
https://www.youtube.com/fugro
https://www.facebook.com/fugro
https://twitter.com/fugro
https://www.instagram.com/fugro/

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