Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (39,500+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.
- TiDB および関連コンポーネントの技術問い合わせ対応、性能問題・障害の調査／分析／解決
- 重大インシデントの復旧支援および RCA の実施、発生傾向の整理とプロダクト改善へのフィードバック
- TiDB クラスタのセットアップ、設定変更、アップグレードなどの導入・運用支援
- お客様環境に応じたアーキテクチャの提案や最適化、既存システムとの連携サポート
- インストール手順・設定ガイドなどの技術ドキュメント作成、ナレッジベースの拡充
- PoCフェーズのプリセールス技術支援、技術側との密な連携を通じたサポート品質向上
- 技術レビューや顧客定例会への参加による継続的な顧客関係構築
- データベース技術サポート、SRE、運用保守などの経験（3年以上）
- MySQL／Oracle など RDBMS の運用・管理経験
- Linux／Unix の実務経験および基礎的なOS知識
- データベースアーキテクチャ、性能チューニング、障害対応への理解
- NoSQL／NewSQL、分散システムに関する知識・経験
- Kubernetes などコンテナ関連技術の経験
- エンタープライズ顧客向けサポートの経験
- 英語での読み書きスキル（尚可）
- 勤務地：東京オフィス
- 年収：700万円〜1500万円（経験・能力を考慮の上、優遇）
- リモートワーク可、フルフレックスタイム（コアタイムなし）
- 正社員（試用期間3ヶ月）
- 休暇：完全週休二日制（土・日）、祝日、年末年始、有給休暇 、夏季休暇、リフレッシュ休暇
- 退職金制度：企業型確定拠出年金（DC）
- オフィス内ドリンク、スナック、コーヒー、朝食・ランチ無料提供
- ワクチン接種補助
We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.
Top Skills
What We Do
Founded in 2015, TiDB was born from the vision of three talented software engineers who set out to build a database system that would be more scalable and reliable than MySQL, while retaining its rich ecosystem of tools and frameworks. They also wanted a true open-source solution, ensuring flexibility and compatibility. What they didn’t know then was how TiDB would grow to become one of the world’s most popular distributed SQL databases.
With over 39,000 GitHub stars, TiDB is the leading open-source distributed SQL database, designed to power data-intensive applications with relentless elasticity, versatility, and reliability. Today, TiDB is trusted by world-renowned organizations such as Databricks, Plaid, Pinterest, and Atlassian to handle their most critical workloads, allowing developers to innovate faster and focus on building features rather than managing infrastructure.
Powered by PingCAP, TiDB continues to push the boundaries of what’s possible in data management. With support from leading firms like Sequoia Capital, GGV Capital, Access Technology Ventures, and Coatue Management, TiDB is on a mission to empower developers worldwide to distribute their data with speed, agility, and scale.
