Technical Support Engineer (Serbia)

Posted An Hour Ago
Be an Early Applicant
Hiring Remotely in Serbia
Remote
Entry level
Cloud • Information Technology • Infrastructure as a Service (IaaS)
The Role
Provide technical support for global servers by administering systems, diagnosing hardware, software, and network issues, monitoring hardware, and working with cloud technologies. The role includes learning server infrastructure, analyzing technical information, installing operating systems, and supporting Linux and Windows environments. No night shifts, overtime, or phone support are required, with mentoring and a structured training plan provided.
Summary Generated by Built In

Servers.com, powered by Nexcess, delivers specialized Infrastructure as a Service solutions for organizations where performance, scalability, and reliable execution are essential. As part of Nexcess, Servers.com contributes deep infrastructure expertise to a broader cloud technology organization serving businesses worldwide.

Our platform provides compute, storage, and networking services across the US, Europe, and Asia, with access to premium server hosting solutions in more than 26 data centers globally. We support leading enterprises and high-growth companies across industries including Big Data, AdTech, FinTech, Gaming, iGaming, Blockchain, and Streaming.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

We are looking for a technical support engineer in Serbia.

We will welcome you to our team if you want to learn

  • System administration of servers from anywhere in the world.
  • Diagnose hardware, software and network server issues.
  • Work with hardware monitoring.
  • Work with cloud technologies.

We offer

  • Work in a team of professionals at international level.
  • Comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow.
  • Mentor assistance, learning modern IT technologies.
  • Individual vocational training plan for 12+ months.
  • Opportunity to practice and improve your English.

Requirements

  • Your English is sufficient for e-mail correspondence.
  • You are attentive to details, able to search and analyze information.
  • You know what components a modern computer consists of.
  • You understand the basic principles of the Internet and computer networks.

Will be an advantage

  • Experience with Linux operating systems (Ubuntu, CentOS, Debian).
  • Basic knowledge of working in the Linux terminal.
  • Experience in installing Windows/Linux OS from the ground up.

Skills Required

  • English sufficient for email correspondence
  • Attention to detail
  • Ability to search and analyze information
  • Knowledge of modern computer components
  • Understanding of basic internet and computer networking principles
  • Experience with Linux operating systems, including Ubuntu, CentOS, or Debian
  • Basic knowledge of the Linux terminal
  • Experience installing Windows or Linux operating systems from the ground up
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The Company
1,000 Employees
Year Founded: 2000

What We Do

Nexcess provides expert-managed cloud infrastructure and hosting for organizations that need performance, control, compliance, and predictable costs. Its offerings span dedicated, bare-metal, GPU, private-cloud, and storage environments, along with optimized hosting for WordPress, Magento, WooCommerce, and other cloud-based solutions. The company serves the Specialty Cloud market, helping customers run mission-critical workloads without the operational burden of managing infrastructure themselves across diverse business needs.

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