We are looking for a Technical Support Engineer – Networks to join our newly established Teltonika office in Madrid and contribute to the continued growth of Teltonika Spain.
Teltonika’s Networks Business Unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our solutions are used in Industry 4.0, Smart City, Green Energy, security, transportation, retail, and other demanding connectivity environments.
We are proud of our products developed and manufactured in Lithuania and are looking for a technically strong and customer-oriented professional to support customers, partners, and the local sales team.
In this role, you will:
- Provide technical support to customers, partners, and integrators using Teltonika Networks products.
- Support the Sales team during customer meetings, product demonstrations, and technical discussions.
- Troubleshoot issues related to networking devices, software, connectivity, and product configuration.
- Work closely with HQ technical teams and R&D to resolve complex technical challenges.
- Deliver product training and prepare technical documentation for internal and external use.
- Collect customer feedback and contribute to the continuous improvement of our products and services.
What we expect of you:
- Fluent Spanish and good written and spoken English.
- Technical or engineering education in networking, telecommunications, IT, electronics, or a related field.
- Previous experience in technical support, network engineering, pre-sales, or similar roles.
- Solid understanding of networking principles and technologies.
- Experience with routers, gateways, switches, modems, or related networking equipment.
- Strong troubleshooting and problem-solving skills.
- Customer-oriented mindset and excellent communication skills.
- Willingness to travel within Spain when required.
Nice to have:
- Experience with industrial networking or IoT connectivity solutions.
- Knowledge of VPNs, Linux-based systems, and mobile connectivity technologies.
- CCNA certification or similar networking courses.
- Experience working in an international environment.
What we offer:
- Opportunity to join Teltonika Spain at an early stage and contribute directly to the growth of the local Networks business.
- Close collaboration with local and international teams.
- Professional onboarding and product training.
- Dynamic, fast-growing, and international work environment.
- Real opportunities for professional development and career growth.
- 23 working days of annual leave.
- Birthday day off.
- 2 additional personal days per year.
- Fridays ending at 15:00 throughout the year.
Salary
We appreciate everyone’s efforts and experiences, so we offer an attractive salary matching your skillset and field expertise.
If you have questions, do not hesitate to contact our recruitment colleague Alessia Forte, email: [email protected]
Skills Required
- Fluent Spanish and good written and spoken English
- Technical or engineering education in networking, telecommunications, IT, electronics, or related field
- Previous experience in technical support, network engineering, pre-sales, or similar roles
- Solid understanding of networking principles and technologies
- Experience with routers, gateways, switches, modems, or related networking equipment
- Strong troubleshooting and problem-solving skills
- Customer-oriented mindset and excellent communication skills
- Willingness to travel within Spain when required
- Experience with industrial networking or IoT connectivity solutions
- Knowledge of VPNs, Linux-based systems, and mobile connectivity technologies
- CCNA certification or similar networking courses
- Experience working in an international environment
Teltonika IoT Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Teltonika IoT Group and has not been reviewed or approved by Teltonika IoT Group.
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Healthcare Strength — Core medical coverage is commonly included, with private/additional health insurance in many regions and options like psychological counseling and dental in some locations. In certain roles, coverage can extend to family members.
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Leave & Time Off Breadth — Paid vacation, sick leave, and extra personal days such as a birthday day off are noted across multiple locations. Some regions also highlight summer-hour schedules and robust annual leave frameworks.
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Strong & Reliable Incentives — Sales compensation includes uncapped commissions and sizable bonuses for top performers. High achievers are positioned to see significant earnings upside.
Teltonika IoT Group Insights
What We Do
Teltonika IoT Group is a Lithuanian high-tech company group that designs, develops, and manufactures Internet of Things (IoT) devices and solutions for businesses, operating in niches such as telematics, networking, telemedicine, and EV charging.
