Technical support Engineer - MEIA Graduate Program

Posted 20 Days Ago
Be an Early Applicant
Algiers
3-5 Years Experience
Chemical • Industrial
The Role
As a Technical Support Engineer, you will maintain and install Multicolour equipment, solve technical issues, support retail network expansion, and provide training and assistance to customers. You will also manage maintenance schedules and ensure high-quality results in product tinting and distribution.
Summary Generated by Built In

SUMMARY OF THE ROLE

We are looking for talents like you to join our full-time permanent positions in our MEIA Graduate Program. Your journey in this program will consist of challenging & exciting tasks at work and your development will be accelerated through formulation of personal development plan, local or internal assignments and focused training programs over the course of a year.
As a Technical Support Engineer, you will Install and maintain Multicolour equipment within an assigned geographical area or to assigned customers by performing periodical visits and solving all technical problems related to Multicolour equipment to ensure that products are accurately tinted through the Retail network and Jotun factories.
This position is located in Algiers and will report to the Sales Manager - Deco Reatil.

Responsibilities:

  • Set regular maintenance schedules for existing machines in the assigned area by conducting maintenance in accordance with the plan, and solve technical issues related to MC equipment to ensure that all machines are running properly to minimize color complaints.

  • Support the expansion of the retail network in assigned areas in coordination with the Multicolor manager by providing installation, training, and troubleshooting to ensure the growth of the retail network.

  • Support marketing activities related to Multicolor by updating databases and prices in assigned areas/for assigned customers.

  • Advise customers by providing the necessary technical assistance related to Multicolor machines to support the Sales team and exceed customer expectations.

  • Commit to Maintenance Plan, database, and price distribution and assist in revamping current dealers to concept shops.

  • Provide technical support to internal colleagues and external customers related to software hardware, and assist in the implementation of formulation changes and upgrades and training to ensure products are tinted correctly and delivered on time to the customer.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

What we are looking for:

  • Engineering degree.

  • 3-5 years of work experience in related field.

  • Proficiency in both English and French languages.

  • Excellent written and verbal communication skills.

Competencies for this Position:

Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively. Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results. Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively. Makes an impact; convinces and persuades others; promotes plans and ideas successfully. 

 

What we offer:

Competitive compensation and benefits Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy. Career development opportunities across multiple disciplines and geographies Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores A supportive and inclusive company culture where you can be your authentic self A focus on having fun together through team buildings and social activities.


POSITION INFORMATION

Company:

Technover P SPA


Contract Type:

Regular

Time Type:

Full time

CLOSING DATE (dd.mm.yyyy):

26.10.2024

WHO WE ARE

Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

Jotun Algerie S.A.R.L, established in 2011, is one of the key markets within the MEIA region. With a production facility Technover P SPA since 2022 and a rapidly growing team with 1 production facility, 2 warehouses and more than 70 employees, we aim to further strengthen Jotun’s position in Algeria through ambitious market growth plans that focus on innovation, efficiency and profitability.

Visit our Career Page to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.

If you think that this role is what you could be doing next, apply now!

Top Skills

Technical Support
The Company
HQ: Sandefjord
6,982 Employees
On-site Workplace
Year Founded: 1926

What We Do

Jotun is one of the leading paint manufacturers in the world. With a wide range of products within interior decoration and exterior protection, the Jotun logo can be found in more than 100 countries.

The company was founded in Sandefjord, Norway in 1926. The fonder Odd Gleditsch Sr. had witnessed whaling boats rusting away in the Antarctic. He quickly discovered the penguins; these caring creatures that overcame the toughest weather conditions. The penguin soon became Jotun’s official symbol and ambassador of the company’s values: Loyalty, Care, Respect, and Boldness.

Almost a century later, our mission remains the same: “Jotun Protects Property”. Jotun has grown into a multi-national company widely renown for high-quality paints and coatings. The Jotun Group consists of 67 companies and 40 production facilities across the world, and the more than 10.200 employees are united by a strong company culture, The Penguin Spirit.

For more information, visit our company site at www.jotun.com or our career site at jotun.com/career

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