Technical Support Engineer (Level 3)

Posted 12 Days Ago
Be an Early Applicant
Sofia-grad
5-7 Years Experience
Fintech • Software
The Role
Looking for a Technical Support Engineer (Level 3) to work on proprietary trading platforms for large-scale clients. Responsibilities include infrastructure design, deployment, maintenance, and working with monitoring systems. Requires 5+ years of experience in UNIX/Linux administration, Networking, SRE, DevOps, and strong scripting skills.
Summary Generated by Built In

Company Description

Devexperts has been working for nearly two decades consulting and developing for the financial industry. We solve complex technological challenges facing the most well-respected financial institutions worldwide.

By becoming a part of Devexperts, you’ll become a part of a company that fosters self-improvement and actively seeks out-of-the-box ideas. Our teams work together to create the next generation of financial software solutions. We welcome all candidates who believe, as we do, that innovation is grounded in education.

Job Description

We are looking for a Technical Support Engineer (Level 3) to fill the open position in a team that develops and supports proprietary trading platforms for large-scale clients. You will help the existing team to ensure access to various markets to end users from a lot of countries. You will be responsible for maintaining availability, automating release/deploy process, seamless monitoring, and alerting of all the solutions.
We expect Technical Support Engineer (Level 3):

  • work closely with developers for prototyping, and designing new features as part of the infrastructure
  • deploy, install, configure, and maintain sophisticated Trading/Finance and related software
  • configure bare metal & сloud instances by using Infrastructure as Code
  • make key decisions for scalability, reliability, and accessibility
  • install and manage in-house developed and external well-known monitoring systems
  • design, deploy, and configure cloud-based servers and networks provision servers and storage, configure firewalls, VPN, monitoring, etc.
  • administrate UNIX/Cloud infrastructure – installation, configuration and maintenance
  • work with the Nexus and GIT repositories

Qualifications

Qualifications

Must have skills: 

  • 5+ years of experience in UNIX/Linux administration
  • 5+ years of experience in Networking
  • experience as an SRE or DevOps
  • experience with support of JVM applications (garbage collection, memory leaks)
  • experience with software development
  • strong experience with OS-level administration on Linux and/or UNIX
  • hands-on scripting experience with Bash, Python, and/or Groovy
  • experience with configuring TeamCity CI/CD pipelines
  • IAAS solutions using Ansible (AWX), Terraform
  • experience with Docker containers orchestrating (K8S/OpenShift/Hashicorp)
  • know how to read and analyze errors
  • in-depth knowledge of TCP/IP and ISO/OSI stack
  • experience with monitoring and logging tools (Zabbix, Elasticsearch, or OpenSearch, Grafana, Kibana, Dynatrace, Prometheus, etc.)
  • experience in working with Apache, Nginx, HAproxy, Envoy, etc
  • strong ability to solve problems using code and scripting
  • understanding of ITIL processes and routines
  • Excellent English (written and verbal)

Additional skills considered as an advantage:

  • understanding of ITIL/DevOps processes and routines
  • experience with SQL-like command language
  • experience with Ansible (AWX)
  • knowledge of Java programming language
  • experience with trading/exchange/risk management software usage
  • experience with Atlassian software (JIRA, Confluence, FishEye, etc.

Additional Information

  • Paid vacation 20 + 5 days
  • Free MultiSport card
  • Medical insurance – premium package
  • Мodern office space
  • Panoramic view of Vitosha mountain
  • Gym & billiard in the office
  • Parking spot or public transport card
  • Mentorship program
  • Training, courses, workshops
  • Paid pro certifications
  • Subscriptions to pro sources
  • Participation in conferences
  • English courses
  • Trading contest within the company
  • Tech meetup dxTechTalk
  • Speaker's club
  • Opportunity to develop your personal brand as a speaker
  • Internal referral program
  • Remote work / Hybrid mode
  • Flexible schedule
  • Work & Travel program
  • Relocation opportunities

Top Skills

Ansible
Bash
Docker
Groovy
Java
K8S
Linux
Python
SQL
Tcp/Ip
Teamcity
Terraform
Unix
The Company
HQ: Jersey City, NJ
646 Employees
On-site Workplace
Year Founded: 2002

What We Do

Devexperts was founded in 2002 and specializes in the development of highly complex software solutions and services for the Capital Markets industry.

We develop financial software solutions for retail and institutional brokerages, wealth-management firms, investment funds, exchanges, and insurance companies.

Devexperts market expertise ranges from Equities to Options, to FX and Commodities in geographical locations as diverse as Chicago, New York, London, Tokyo, Istanbul, and Shanghai.

The Devexperts development team of 500 engineers is recognized as one of the best in the world. Since 2002, we have received more than 25 of the global software and financial industry's most prestigious awards.

In order to achieve competitive effectiveness, our project teams adhere to classic software development methodologies and employ elements of Agile software development, such as Scrum, Kanban, eXtreme Programming, Continuous Integration, and Test-Driven Development.

The high performance, scalability and integration capabilities of our products and services, along with 24x7x365 monitoring and support, result in some of the global financial industry’s most recognized and reliable technology applications (for leading US brokerage companies).

Devexperts has 3 key business areas:
• Trading platforms and brokerage automation
• Complex software development projects
• Market data products

Devexperts also provides consulting services for financial institutions in the fields of:
• Real-time transaction processing
• Trading automation
• Risk management
• Highly complex, enterprise-wide trading platform applications.

Jobs at Similar Companies

MassMutual India Logo MassMutual India

Data Engineer

Big Data • Fintech • Information Technology • Insurance • Financial Services
Hyderabad, Telangana, IND
Louisville, CO, USA
69 Employees
80K-134K Annually

Cencora Logo Cencora

Engineer III - Software Engineering (IN) Fullstack

Healthtech • Logistics • Software • Pharmaceutical
Pune, Maharashtra, IND
46000 Employees

Similar Companies Hiring

TrainingPeaks (A Peaksware Company) Thumbnail
Software • Fitness
Louisville, CO
69 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana
Cencora Thumbnail
Software • Pharmaceutical • Logistics • Healthtech
Conshohocken, PA
46000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account