SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organizations of all sizes to turn Human Resources into a source of value for both the business and its people.
Our people solutions cover the entire employee journey – from getting people paid to attracting, rewarding and developing talent.
About the role:
In this role, you will investigate and troubleshoot incidents, provide technical assistance to clients, and collaborate with internal teams to identify and implement effective solutions. You will gain exposure to a wide range of technologies, systems, and infrastructure components while contributing to continuous improvement initiatives and service quality.
This is an excellent opportunity for someone who enjoys problem-solving, learning new technologies, and building a career in technical support within a leading international HR and Payroll solutions provider.
Which tasks can you expect?
Resolve technical issues related to the installation, connectivity, and operation of our solutions.
Analyze and troubleshoot issues related to systems, databases, network communications, and infrastructure.
Provide technical support to clients, both remotely and on-site when required.
Participate in continuous improvement and process automation initiatives.
Collaborate with cross-functional teams to deliver an excellent customer experience.
Proactively investigate, diagnose, and resolve technical issues.
What do you have to offer?
A technical academic background, such as a degree or vocational qualification in Computer Science, Software Engineering, DAW, DAM, ASIR, or a related field.
0-1 year of professional experience, including internships, apprenticeships, academic projects, or entry-level roles.
Basic knowledge of programming concepts, relational databases (SQL Server, PostgreSQL, Oracle, or MySQL), REST APIs, JSON, and web services.
Interest in technology, system integrations, and consulting.
Familiarity with Node.js is considered a plus.
Knowledge of cloud platforms such as Azure or AWS is a plus.
Strong willingness to learn, attention to detail, and problem-solving skills.
Ability to manage multiple tasks and work effectively in a dynamic environment.
Strong communication and teamwork skills.
Fluency in both Spanish and English is essential.
Desirable qualifications include:
Basic knowledge of Unix/Linux environments.
Understanding of networking and IT security fundamentals.
Familiarity with web technologies such as HTML, HTTP/HTTPS, and web server concepts.
Exposure to web services and integration technologies.
Interest in or knowledge of payroll, time management, HCM, or ERP solutions.
Knowledge of Integrho is considered an advantage.
What do we have to offer?
🏝️ Comprehensive training and development programs.
🏝️ Flexible working schedule
🏝️ Private medical insurance 100% covered by SD Worx
🏝️ 25 vacation days
🏝️ 18 hours for personal matters
🏝️ Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen in July or August)
🏝️ Cobee flexible retribution options: meals, transportation, etc.
🏝️ Laptop and equipment provided
🏝️ Workation: possibility to work from abroad (where SD Worx has legal entity, up to 4 weeks per year)
🏝️ Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training
🏝️ Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!
Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.
From many locations, we work as one – moving from better to best together
SD Worx values diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of origin, nationality, gender, gender identity, sexual orientation, age, disability, religion, ethnic or social background, or stage of life.
All hiring decisions are made based on skills, experience and role‑related qualifications.
Skills Required
- Technical academic background in Computer Science, Software Engineering, DAW, DAM, ASIR, or a related field
- 0–1 year of professional experience, including internships, apprenticeships, academic projects, or entry-level roles
- Basic knowledge of programming concepts
- Basic knowledge of relational databases, including SQL Server, PostgreSQL, Oracle, or MySQL
- Basic knowledge of REST APIs, JSON, and web services
- Fluency in Spanish and English
- Strong willingness to learn, attention to detail, and problem-solving skills
- Ability to manage multiple tasks in a dynamic environment
- Strong communication and teamwork skills
- Familiarity with Node.js
- Knowledge of cloud platforms such as Azure or AWS
- Basic knowledge of Unix/Linux environments
- Understanding of networking and IT security fundamentals
- Familiarity with HTML, HTTP/HTTPS, and web server concepts
- Exposure to web services and integration technologies
- Interest in or knowledge of payroll, time management, HCM, or ERP solutions
- Knowledge of Integrho
SD Worx Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SD Worx and has not been reviewed or approved by SD Worx.
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Flexible Benefits — Benefits are frequently positioned as flexible and customizable, including cafeteria-style options and country-specific choices. This tailoring (e.g., mobility, extra insurance, or additional leave) is presented as a way to align rewards to individual needs.
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Leave & Time Off Breadth — Leave and time off options appear broad in several markets, with multiple leave types from day one and, in some countries, generous holiday allowances or the ability to trade for extra days. These provisions are often linked to strong work–life balance and flexibility.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle offerings include workation policies, wellness schemes, vouchers and discounts, and Employee Assistance Programs. Hybrid work practices and allowances further round out the day‑to‑day experience.
SD Worx Insights
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What We Do
We spark success at the heart of your business so you and your people can thrive. About SD Worx In today’s new world of fluid work, people want to be inspired by what they do and have the freedom to focus on what matters. Organisations need a dynamic, motivated workforce empowered by smart technology. As a leading European provider of integrated HR solutions, SD Worx turns HR into a source of value for their customers’ business and the people that work for them. SD Worx delivers HR solutions across the entire employee lifecycle, from paying employees to attracting, employing, rewarding and developing the talent who make businesses succeed. SD Worx powers performance through four core capabilities: software, outsourcing, consultancy and data-driven insights. SD Worx is the trusted leading European provider of end-to-end HR solutions for all organisations and workers. About 90,000 small and large organisations across Europe place their trust in the company and its +75 years' worth of experience. SD Worx calculates the salaries of approximately 5.7 million employees and ranks among the top five worldwide. The more than 7,500 employees operate in Belgium (HQ), Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Mauritius, Netherlands, Norway, Poland, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland and the UK. SD Worx achieved a consolidated revenue of EUR 1.058 billion in 2023. More info on www.sdworx.com
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