Technical Support Associate

Posted 4 Days Ago
Be an Early Applicant
Melville, NY, USA
In-Office
36K-44K Hourly
Entry level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
A global provider of technology products, services, and solutions.
The Role
Entry-level role supporting technical product marketing by collecting, validating, and maintaining parametric component data; assisting with datasheets and website content; optimizing parametric search; and collaborating with engineering, product management, and marketing to ensure data quality and documentation workflows.
Summary Generated by Built In
Position:Technical Support Associate
Job Description:

Since 1982, NIC Components (NIC), in partnership with Nippon Industries Co. Ltd., has been a global solutions provider in passive components to fuel the designs of technology and engineering organizations. 

 

As a leader in passive component technology, NIC’s offerings of passive components — including a wide range of capacitors, circuit protection products, inductors, magnetics, resistors, and RF products — are built to meet the challenges of modern electronics design. 

 

The Technical Support Associate is an entry-level, engineering-adjacent role supporting both technical and marketing functions within NIC’s technical product marketing group (TPMG).  The primary responsibilities center around collecting, organizing, and maintaining parametric data across NIC’s product portfolio, as well as assisting in the creation and upkeep of technical documentation and web-based product content (e.g., datasheets, website parametric search tools). 
 
This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design, and who want exposure to how engineering data is translated into customer-facing technical resources. 
 
This position is ideal for recent graduates in Electrical or Computer Engineering who are interested in component-level electronic design, and who want exposure to how engineering data is translated into customer-facing technical resources. It also offers the opportunity to work with colleagues and suppliers worldwide. 
 
This is a hybrid role based in our Long Island, NY office, with a combination of office and home working.

 

What You'll Be Doing:

  • Collect, validate, and maintain parametric data across NIC’s component portfolio (capacitors, inductors, resistors, etc.) 

  • Support development and updates of technical datasheets and product documentation 

  • Conduct technical research to ensure accuracy and completeness of product specifications 

  • Assist with website content updates, including parametric search optimization and product pages 

  • Collaborate with engineering, product management, and marketing to ensure data consistency and quality 

  • Organize and manage structured component data using internal tools and spreadsheets 

  • Contribute to improving workflows around data management and technical documentation 

What We're Looking For:

  • Recent graduate in Electrical Engineering, Computer Engineering, or related field 

  • Strong interest in electronic components and circuit-level/system-level design 

  • Detail-oriented with the ability to work with structured technical data 

  • Strong written and verbal communication skills 

  • Comfortable working across both technical and documentation-oriented tasks 

  • Proficiency with Microsoft Excel (data organization, filtering, basic analysis) 

  • Familiarity with Adobe InDesign or similar tools for document formatting 

  • Basic experience with website content management, HTML, or CSS 

  • Interest or exposure to technical marketing, product documentation, or content creation 

  • Any familiarity with passive components (capacitors, inductors, resistors) is a plus 

Work Arrangement:

Hybrid: 3 days in office/2 days work from home  

What's In It For You:

  • Medical, Dental, Vision Insurance 

  • 401k, With Matching Contributions 

  • Short-Term/Long-Term Disability Insurance 

  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options 

  • Paid Time Off (including sick, holiday, vacation, etc.) 

  • Tuition Reimbursement 

  • Growth Opportunities 

  • And more! 

 

Annual Hiring Range/Hourly Rate:
$36.17 - $44.21

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 


Location:
US-NY-Melville New York (Quad)


 


Time Type:
Full time
Job Category:
Supply Chain Services

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Skills Required

  • Recent graduate in Electrical Engineering, Computer Engineering, or related field
  • Strong interest in electronic components and circuit/system-level design
  • Detail-oriented with ability to work with structured technical data
  • Strong written and verbal communication skills
  • Comfortable working across technical and documentation-oriented tasks
  • Proficiency with Microsoft Excel (data organization, filtering, basic analysis)
  • Familiarity with Adobe InDesign or similar tools for document formatting
  • Basic experience with website content management, HTML, or CSS
  • Interest or exposure to technical marketing, product documentation, or content creation
  • Familiarity with passive components (capacitors, inductors, resistors)

Arrow Electronics, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arrow Electronics, Inc. and has not been reviewed or approved by Arrow Electronics, Inc..

  • Affordable Benefits Medical coverage includes multiple options with income-tiered employer contributions that substantially reduce costs for lower-wage employees (the base plan was heavily subsidized for earners under $55,000). These affordability measures, alongside EAP and telemedicine, help the overall package offset middling base pay in some roles.
  • Parental & Family Support New parents receive fully paid leave (six weeks at 100% pay in prior materials, with more recent reporting of up to 12 weeks fully paid for the delivering parent in the U.S.). Backup dependent care and related family supports are also provided.
  • Leave & Time Off Breadth Many salaried roles have unlimited PTO, while hourly staff receive competitive accrual-based PTO, with added flexibility from floating holidays and observance of MLK Day. These options indicate a broad time-off framework across employee groups.

Arrow Electronics, Inc. Insights

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The Company
HQ: Centennial, CO
22,000 Employees
Year Founded: 1935

What We Do

A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.

Why Work With Us

Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!

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