Technical Support Analyst Methods

Posted 8 Days Ago
Be an Early Applicant
North Kingstown, RI, USA
In-Office
Entry level
Defense • Industrial • Manufacturing
The Role
Creates and maintains machine shop routings, work methods, and accurate production paperwork in Teamcenter and EWP/ME. Coordinates with production planning on machine capacity, programming on efficient manufacturing methods, and supports delivery requests and emergent work. Reads technical drawings, GD&T callouts, and Mil-Spec standards while working in a fast-paced production environment. The role requires machine shop experience, strong computer and math skills, physical ability to lift 50 pounds, and comfort working around machinery and industrial conditions.
Summary Generated by Built In
Overview

The Technical Support Analyst position is responsible for supporting the machine shop and detail planning. Methods is also responsible for creating machine shop routings and work methods within Teamcenter and EWP/ME. This individual must ensure the accuracy of all machine shop paperwork. This role will also support and assist in the Delivery Request process and manage emergent work for the Machine Shop and in conjunction with production planning. 


Job Duties & Responsibilities: 

  • Create and maintain all machine shop routings for Rev Control and current statuses 
  • Coordinate with production planning in managing machine capacity 
  • Coordinate with programming to make sure all the manufacturing methods are done efficiently 
  • Ability to support varying tasks and projects based on supervisory direction 
  • Be able to read, interpret and understand technical drawings and geometric dimensions and tolerance callouts 
  • Be able to research Mil-Spec standards, SP and SSP for the shop 
  • Be able to work in a fast-paced production environment

Qualifications

Required:  

  • High School / Technical School Graduate 
  • Machine Shop Experience 
  • Ability to read blueprints and drawings 
  • Strong computer skills; Excel 
  • Must be able to lift 50 lbs and climb in enclosed machines 

Preferred: 

  • Comprehensive understanding of GD&T 
  • Understand LEAN manufacturing 
  • Competency in EWP and Applecore 
  • CAD Experience 
Skills

Skills: 

  • Strong math skills 
  • Self-Directed, ability to work with limited supervision 
  • Strong communication skills and must be able to work in both a Team and individual environment 
  • Able to learn and adapt quickly to a demanding environment 
  • Excellent organizational and facilitation skills 
  • Possess excellent time management skills 
  • Strong interpersonal, teamwork, and collaboration skills 
  • Strong problem solving and investigative skills 
  • Strong verbal and written communication skills 
  • Self-starter with aptitude and willingness to learn about our business systems 
Physical QualificationsClimbing, Color Vision, Crawling, Heavy Lifting, Kneeling, Light Lifting, Medium Lifting, Pulling, Pushing, Reaching, Stooping, Twisting Environmental AttributesAcids or Alkalis, Cold, Dry, Dusty, Fumes, Hot, Inside, Noise, Oily, Outside, Wet

Skills Required

  • High school or technical school graduation
  • Machine shop experience
  • Ability to read blueprints and technical drawings
  • Strong computer skills, including Excel
  • Ability to lift 50 pounds and climb in enclosed machines
  • Comprehensive understanding of geometric dimensioning and tolerancing (GD&T)
  • Understanding of Lean manufacturing
  • Competency in EWP and Applecore
  • CAD experience

General Dynamics Electric Boat Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about General Dynamics Electric Boat and has not been reviewed or approved by General Dynamics Electric Boat.

  • Healthcare Strength — Healthcare coverage is broad, with multiple medical plans, dental and vision options, telehealth, prescription programs, and access to on-site health centers and pharmacy services. Feedback suggests these offerings provide comprehensive access and supportive wellness resources.
  • Retirement Support — A 401(k) plan with a 6% company match is emphasized, supporting long-term savings for eligible employees. This match stands out as a core element of the total rewards package.
  • Parental & Family Support — Company-subsidized backup childcare and eldercare, tutoring resources, and fertility, pregnancy, and parenting programs are provided. These resources offer practical support for employees managing family responsibilities.

General Dynamics Electric Boat Insights

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The Company
HQ: Groton, CT
23,000 Employees
Year Founded: 1899

What We Do

General Dynamics Electric Boat designs, constructs, and provides lifecycle support for submarines serving the U.S. Navy. Established in 1899, the company has a longstanding role in submarine design and construction. Its mission combines engineering, shipbuilding, and long-term support capabilities to deliver and sustain undersea vessels throughout their operational lifecycles in support of the U.S. Navy and national defense programs.

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