Position: Technical Support – B2B
What You’ll Do:
Log into Linux servers and read logs to find and report problems.
Check and troubleshoot applications running in Docker or Kubernetes containers.
Look at database data to spot issues or unusual activity.
Monitor server performance, notice slowdowns or problems, and take first steps to fix them.
Review API calls and logs to make sure systems are talking to each other correctly.
Understand how the platform works so you can support our B2B clients effectively.
What We’re Looking For:
Experience with Linux systems, containers, and databases.
Ability to identify problems and report them clearly.
Good analytical skills and attention to detail.
Comfortable communicating with both clients and internal teams.
Proactive, reliable, and a team player.
What You’ll Get:
A friendly and supportive work environment.
Opportunities to learn new technologies and grow your skills.
Guidance and support from experienced team members.
Flexible working options and varied day-to-day challenges.
Skills Required
- Experience with Linux systems
- Experience with containers
- Experience with databases
- Ability to identify problems and report them clearly
- Good analytical skills and attention to detail
- Comfort communicating with clients and internal teams
- Proactive, reliable, and collaborative approach
What We Do
Silver Bell Group is a nearshore business process outsourcing provider helping global companies streamline sales and customer experience. Founded in 2014, it builds dedicated teams in South and East Europe that operate as extensions of clients’ businesses. Its tailored services span customer engagement, sales, lead generation, technical support, finance and back-office operations, marketing, talent management, and customer acquisition and retention.
