Technical Strategy, Programs & Communications Lead

Posted 5 Hours Ago
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Jersey City, NJ, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead technical program management for a strategic data platform: translate strategy into execution, run operating cadence and portfolio governance, manage budgeting and org design, align cross-org stakeholders, and produce executive-ready communications to ensure delivery of complex technology initiatives.
Summary Generated by Built In

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 

As a Lead Technical Program Manger at  JPMorgan Chase, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Within the Corporate Technology Organization this Technical Strategy, Programs & Communications Lead will act as a partner to the leader of a strategic data platform. This role will translate strategy into execution by driving the operating cadence, portfolio/program governance, budgeting, organization design, and executive-ready communications. Success requires strong technical fluency across data platforms, disciplined program leadership in a matrix, and the ability to create clear narratives and decision points for senior stakeholders.

Job responsibilities

  • Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
  • Translate platform strategy into an integrated operating plan (OKRs/outcomes, quarterly priorities, roadmap, success metrics).
  • Run leadership execution cadence and planning cycles with clear actions, owners, and follow-through.
  • Lead cross-functional programs and portfolio governance (intake/prioritization, dependency mapping, RAID, senior-ready status).
  • Own financial management with Finance (forecast/run-rate, investment asks, vendor spend, cost optimization tied to outcomes).
  • Drive org/operating model and executive alignment: role clarity/RACI and ways of working; craft exec-ready narrative/materials; manage cross-org stakeholders, adoption, and priority conflicts.
     

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
  • Experience in Chief of Staff / Strategy & Operations / Technical Program Management / Portfolio leadership roles within technology organizations.
  • Strong data platform fluency (e.g., data products, pipelines, governance/metadata, platform adoption, reliability/resilience concepts) with the ability to translate technical complexity into executive language.
  • Demonstrated ability to drive outcomes through influence in a matrix—comfort operating with ambiguity, competing priorities, and senior stakeholders.
  • Solid financial and operational acumen: budgeting/forecasting, headcount planning, prioritization frameworks, and executive-level reporting.
  • Exceptional written and verbal communication, with proven ability to build narratives, decision documents, and concise executive updates.
     

Preferred qualifications, capabilities, and skills

  • Experience supporting a senior technology leader (MD) as an execution partner.
  • Experience running portfolio governance across multiple teams/programs and driving operating model changes.
  • Familiarity with technology risk and control considerations in a regulated enterprise environment.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Skills Required

  • 5+ years of experience in technical program management or equivalent expertise
  • Experience in Chief of Staff, Strategy & Operations, Technical Program Management, or portfolio leadership within technology organizations
  • Strong data platform fluency (data products, pipelines, governance/metadata, adoption, reliability/resilience) and ability to translate technical complexity into executive language
  • Demonstrated ability to drive outcomes through influence in a matrixed environment with ambiguity and competing priorities
  • Solid financial and operational acumen including budgeting/forecasting, headcount planning, prioritization frameworks, and executive-level reporting
  • Exceptional written and verbal communication; ability to build narratives, decision documents, and concise executive updates
  • Experience supporting a senior technology leader (MD) as an execution partner
  • Experience running portfolio governance across multiple teams/programs and driving operating model changes
  • Familiarity with technology risk and control considerations in a regulated enterprise environment

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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