This is more than a maintenance role. You’ll combine hands-on technical expertise with leadership and coaching, helping to develop the capabilities of the wider engineering team while supporting one of the most advanced automated material handling environments in the industry.
If you're the person colleagues turn to when the difficult problems arise, and you enjoy sharing your knowledge as much as solving technical challenges, we'd love to hear from you.We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Tasks and Qualifications:
Key Accountabilities: As the technical lead on shift, you'll take ownership of complex automation and controls issues while ensuring the wider engineering team has the support and guidance needed to deliver exceptional performance.
- Acting as the primary technical escalation point for automation, controls and system performance issues.
- Diagnosing and resolving complex PLC, electrical, mechanical, electronic and network-related faults.
- Leading root-cause investigations and implementing permanent corrective and preventative actions.
- Using SCADA, WCS, WMS and operational data to identify trends, recurring failures and reliability improvement opportunities.
- Coordinating technical fault management between the customer, Dematic and specialist third-party support providers.
- Managing PLC backups, version control, software changes and technical documentation.
- Supporting planned maintenance activities and ensuring technical standards are maintained across the site.
- Driving continuous improvement initiatives that improve reliability, availability, performance and throughput.
- Supporting site performance by prioritising faults based on operational impact and business needs.
- Ensuring all work is carried out safely and in accordance with company and legislative requirements.
Helping Others Succeed: A key part of this role is developing the technical capability of the wider engineering team. We're looking for someone who enjoys sharing knowledge and helping others grow. You'll:
- Coach and mentor engineers through complex fault-finding activities.
- Provide technical support and guidance to shift technicians.
- Help develop technical training plans and skills-development programmes.
- Create and improve troubleshooting guides, technical documentation and best-practice processes.
- Support the ongoing development of the site's technical training matrix.
- Raise technical standards and confidence across the engineering team.
- Success in this role is measured not only by your own technical expertise, but also by your ability to elevate the capability of those around you.
The Technology You'll Work With: You'll work with a wide range of advanced automation technologies, including:
- Siemens PLC systems
- Industrial communication networks including Profinet, Profibus and AS-i
- SCADA and Equipment Information Systems
- Warehouse Control Systems (WCS)
- Warehouse Management Systems (WMS)
- Inverter drives and motion control technologies
- Barcode scanning and identification systems
- Automated conveyor and material handling equipment.
What We're Looking For: We're interested in engineers who enjoy understanding how complex systems work, thrive on solving technical challenges and take pride in developing others.
Essential
- HNC or equivalent qualification in Electrical or Mechanical Engineering.
- Strong PLC fault-finding and diagnostic experience.
- Experience within automated, manufacturing, production or logistics environments.
- Ability to interpret technical drawings, schematics and engineering documentation.
- Excellent analytical and problem-solving skills.
- Strong communication skills with the ability to provide technical leadership and guidance.
- A proactive approach to continuous improvement and root-cause analysis.
Desirable
- Siemens PLC experience.
- Recognised engineering apprenticeship.
- Experience working with automated warehouse or conveyor systems.
- Knowledge of SCADA, WCS or WMS platforms.
- Understanding of industrial communication networks.
- IOSH certification.
- Lean Six Sigma or continuous improvement experience.
- Experience working at height.
Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- HNC in Electrical or Mechanical Engineering
- IOSH Working Safely
- Advanced electrical controls experience including inverter drives and barcode equipment
- Experience with industrial fieldbuses and networks: Profibus, Profinet, ASi-bus, ASi-Safe, Ethernet
- Advanced PLC knowledge (Siemens preferred)
- PC, database and communications networks knowledge
- Warehouse Control System (WCS) / Warehouse Management System (WMS) knowledge
- Recognised Engineering Apprenticeship
- Working understanding of mechanical, electrical and electronic technical manuals and drawings
- Advanced fault finding ability and aptitude
- Working at height experience and willingness
- Previous experience with conveyor and automation systems
- Excellent PC literacy
- Understanding of pre-preventive maintenance (PPM) schedules
- Working knowledge of FEM and British Standards governing automated warehouses
- Continuous improvement mentality
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
