It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
The Technical Specialist - Product Line will be responsible to grow the company’s presence and customer relationships in the Food and Beverage Industry. Responsible for assisting sales/service teams to retain customer accounts and generate new business. Responsible for communicating customer needs and requirements to all functional areas of the company to ensure that efforts are coordinated resulting in rapid new and organic sales growth. Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.
DUTIES & RESPONSIBILITIES
- Responsible to provide expert level knowledge in the field of food & beverage chemistry and applications
- Collaborate with regional sales and service teams to accelerate sales cycle, as well as retain accounts
- Provide value added benefit to customers utilizing expert knowledge to offer solutions
- Accountable for the profitable growth within the assigned region and accounts
- Responsible to provide customer technical interface, account acquisition, account retention, product development and technical training
- Align with Research and Development (R&D) and Marketing teams in identifying products/systems to satisfy customer needs
- Collaborate with Marketing/R&D Teams to develop training materials specific to the segment
- Communicate in a professional and timely manner with both customers and field sales/service
- Travel to current and prospective customers to development relationships, collaborate with sales/service teams, retain accounts and grow sales
- Must be able to perform the essential functions of this position with or without reasonable accommodations
QUALIFICATIONS
- 5+ years’ of relevant industry experience
- Proven ability to build/maintain customer relationships at various levels within the customer’s organization
- Strong consultation, negotiation, problem-resolution, and interpersonal skills
- Excellent oral and written communications skills
- Strong organization and time management skills with an attention to detail
- Must possess a valid driver’s license and clean driving record
- Involvement with Manufacturing Associations aligned with field of expertise preferred
- Proficient in Microsoft Office
- Ability to work independently with minimal supervision
- Ability to travel up to 75%
DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.
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What We Do
DuBois has been serving customers since 1920. Our value added specialty cleaning and process solutions are designed to meet the needs and exceed the expectations of our customers around the world. Here are a few examples of the various markets we serve: General manufacturing Pulp and paper making Transportation cleaning Water treatment DuBois is an industry leader in using innovative and sustainable solutions for our customers. We strive to be the best in listening to and serving our customers. DuBois has over 400 sales and technical representatives across North America. Our Cincinnati, Ohio office, laboratory and production facility occupies 105,000 square feet and has over 150 employees including scientists, customer service representatives, and production associates
