Technical Specialist | Johnson & Johnson MedTech | EP | Ireland

Posted 16 Days Ago
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Dublin, IRL
In-Office
56K-88K Annually
Mid level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Provides clinical support, customer training, and technical expertise for Biosense Webster electrophysiology products across Ireland. Supports CARTO 3 procedures, develops customer relationships, increases catheter utilization, delivers sales targets, and collaborates with regional sales and clinical teams. The role also executes product launches, maintains stakeholder relationships, monitors competitors, and supports business growth within the territory.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Dublin, Ireland

Job Description:

Biosense Webster – Technical Specialist Ireland

Biosense Webster, Inc (BWI), a member of Johnson & Johnson's Family of Companies, is recruiting for a Technical Specialist role based in Ireland within the UK/IRL Team.

Biosense Webster, Inc., is recognized worldwide as an industry leader in endocardial diagnostics and therapy. Guided by the needs of Electrophysiologists, the company has pioneered innovative technological advancements ranging from the first deflectable tip catheter to today's most sophisticated three-dimensional cardiac mapping and navigation systems. Biosense Webster (BSW) is a key growth driver for the Global Surgery Group, operating in a fast growing and rapidly developing Electrophysiology marketplace.  As a business we have a close relationship and understanding with our customers and as a result, have a strong product portfolio today and a strong pipeline for the future.


Summary

We are seeking to recruit a highly talented, motivated and ambitious individual to take the role of Technical Specialist. This role is a full time role. The Technical Specialist (TS) will be responsible for executing specific customer development and training plans by providing full clinical support to all the Biosense Webster accounts within their territory. The TS will also work closely with the Sales Specialist to drive business plan for the territory in BSW UKIRL, in conjunction with the Regional Business Manager (RBM). Reporting to the Regional Business Manager, the TS will be expected to collaborate with other members of the Ireland and Northern UK Region team (Regional Business Manager, Technical Specialists, Clinical Training Leader and other Sales Specialists) in order to optimize customer experience and maximize sales and take share opportunities.

The key objective of this role will be to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plan and providing the highest level of clinical and customer support.


What to expect:

  • Meet and exceed sales targets for their geographic area
  • Increase catheter utilisation in Electrophysiology to gain market share and to achieve sales targets aligned with the Business Plan.
  • Provide Clinical Support for coverage for cases performed with the CARTO 3 Navigation System
  • Deliver customer training plan and effectively transfer knowledge to empower customers to use BSW kit effectively and independently.
  • Comply with mandatory training and attend local and abroad training programmes to maintain and develop knowledge required to fulfil job role effectively.
  • Collaborate with Regional Business Manager, Clinical Training Lead, Technical Specialists (TSs), and Sales Specialists (SS) to develop innovative activities to achieve sales targets and to allow the franchise to gain market share and differentiate from competition.
  • Execute on key marketing strategies to include the successful roll out of new products
  • Maintain and develop firm business relationships with KOLs and other strategically important clinical and economic stakeholders
  • Develop in depth understanding of the needs and objectives of customers on all levels- both clinical and non-clinical stakeholders, in order to develop tailored solutions which maximize sales and sales potential for Biosense Webster.
  • Maintain knowledge of competitor's products and strategies in the local market
  • Adopt Credo based principles in all interactions with internal and external customers.

Who are we looking for?

  • Cardiac Physiology experience of 3+ years, to include EP training and responsibility preferred
  • Fluent in English both verbal and written communication
  • Excellent interpersonal skills. Ability to build strong relationships quickly.
  • Have the capacity to gain in-depth product and procedure knowledge and the ability to communicate effectively with all key stakeholders within the EP lab setting.
  • Must be self-disciplined, organised, and be able to take ownership and responsibility for business objectives.
  • Must be highly motivated and have a strong desire to succeed in a demanding role.
  • A team player and independent thinker
  • Ability to positively influence thinking, behaviour and gain commitment
  • Trained to apply advanced Microsoft package skills: Word, Excel, Powerpoint, and Outlook
  • Full & clean driving license

What type of mark will YOU make? 

By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well as your mind.  When you work at Johnson & Johnson you can touch over a Billion lives worldwide every day.  And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything.


What’s in it for YOU?  

It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include; online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.

Johnson & Johnson is a supporter of equal opportunities and is a proud member of Disability Confident.

 

We respectively request Government Officials to identify themselves as such on application; for the Foreign Corrupt Practices Act. If you decide to apply for the position, any personal data which you provide shall be processed by Johnson & Johnson. Your personal data shall be processed for the purposes of recruitment, recruitment policy and select.



Required Skills:



Preferred Skills:

Business Development, Communication, Customer Centricity, Customer Retentions, Execution Focus, Healthcare Trends, Market Knowledge, Market Research, Presentation Design, Problem Solving, Sales, Solutions Selling, Stakeholder Engagement, Strategic Sales Planning, Sustainable Procurement, Team Management, Vendor Selection

  


The anticipated base pay range for this position is:

€55,500.00 - €88,205.00

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.


*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.



Skills Required

  • 3+ years of cardiac physiology experience, including electrophysiology training and responsibility
  • Fluent English verbal and written communication
  • Excellent interpersonal and relationship-building skills
  • Ability to gain in-depth product and procedure knowledge and communicate effectively with EP lab stakeholders
  • Self-discipline, organization, ownership, and accountability for business objectives
  • High motivation and desire to succeed in a demanding role
  • Ability to work as a team player and independent thinker
  • Ability to influence thinking and behavior and gain commitment
  • Advanced Microsoft Office skills, including Word, Excel, PowerPoint, and Outlook
  • Full and clean driving license

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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