Technical Specialist - Coordination Mechanical
Location: North Little Rock, AR, or Phoenix, AZ, office preferred. Open to remote for candidates further than 40 miles from either office.
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About Us
ATG USA (Applied Technology Group) is the leading technology business partner focused on the Architectural, Engineering and Construction industry in North America. ATG strives to build relationships within the professional design community by providing a complete solution. ATG has unique service offerings implemented by technical support specialists with industry experience and knowledge.
Job Summary
The Technical Specialist is responsible for executing Technical Services work across a variety of project types, disciplines, and customer needs. This role requires technical depth in at least one core vertical, with the flexibility to contribute wherever demand exists.
Technical Specialists are expected to be adaptable, cross-functional contributors who can deliver production work, support demonstrations, and discuss their work clearly with customers. The role requires a willingness and ability to work beyond a narrow niche in order to support utilization, delivery commitments, and customer outcomes.
This role is foundational to ATG’s Technical Services organization and is supported by Managers who guide skill development, versatility, and career growth.
Key Responsibilities
Flexible Project Execution & Delivery
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Execute assigned project work across a range of services and project types.
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Adapt quickly to shifting priorities and workload demands.
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Contribute where the work is needed, not only within a single specialty.
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Deliver accurate, high-quality technical outputs aligned to approved scope and standards.
Vertical Expertise & Cross-Disciplinary Capability
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Maintain strong working knowledge in at least one primary vertical (experience across multiple verticals is preferred):
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Architecture
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Structural
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Civil
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MEP
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Construction / VDC
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Within the primary vertical, independently produce work and clearly discuss approaches, decisions, and outcomes with customers.
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Be capable of performing Scan-to-BIM and modeling tasks within the primary vertical.
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Apply consistent modeling standards, accuracy, and best practices within assigned work.
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Develop working familiarity with adjacent verticals to support collaboration and flexibility.
Technical Demonstrations & Customer Interaction
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Support and deliver technical demonstrations related to services offerings.
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Participate in customer discussions to explain technical work, workflows, and outcomes.
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Communicate clearly and professionally with both technical and non-technical stakeholders.
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Represent ATG with technical credibility during customer-facing interactions.
Quality & Standards Discipline
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Follow established workflows, standards, and best practices.
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Perform self-checks and participate in peer reviews.
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Identify and communicate quality issues, risks, or constraints early.
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Contribute to reducing rework through disciplined execution.
Skill Development & Versatility Growth
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Continuously develop technical skills across tools, workflows, and services.
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Expand capability beyond a single vertical to remain effective and billable.
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Participate in internal training, education initiatives, and knowledge sharing.
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Work with Managers to identify growth areas that increase versatility and value to the organization.
Required Qualifications
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Experience delivering technical or professional services in a project-based environment.
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Strong proficiency in at least one vertical: Architecture, Structural, Civil, MEP, or Construction / VDC.
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Experience across multiple verticals is preferred.
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Ability to perform Scan-to-BIM and modeling tasks within the primary vertical.
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Proficiency with relevant Autodesk tools such as Revit, ACC, AutoCAD, or Civil 3D.
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Ability to adapt to changing project needs and priorities.
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Comfort discussing technical work with customers and internal teams.
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Strong attention to detail and commitment to quality.
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Willingness to broaden skillsets beyond a single vertical.
Key Competencies
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Technical execution with flexibility
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Cross-disciplinary thinking
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Adaptability and learning mindset
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Customer-facing technical communication
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Quality-focused delivery
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Ownership and accountability
Success Metrics
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Ability to remain billable across varying project types
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Quality and accuracy of delivered work
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Effectiveness in Scan-to-BIM and modeling tasks within the primary vertical
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Responsiveness to changing workload demands
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Growth in technical breadth across verticals
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Manager and team feedback
Benefits That Work for You:
At ATG USA, we invest in your well-being, growth, and life outside of work. Here’s what you can expect:
Health & Wellness
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Multiple medical plan options plus dental and vision coverage
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On-demand support and mental health/wellness resources via Bennie—your personal benefits concierge
Financial Well-Being
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Health Savings Account (HSA) and Flexible Spending Account (FSA) options
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401(k) with up to 4% company match after 90 days
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Voluntary life, AD&D, supplemental health coverage, and disability protection
Extra Perks That Matter
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3 weeks of PTO, paid holidays, and your birthday off
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2 paid volunteer days each year to support causes you care about
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Professional development reimbursement + access to GreaterU, ATG’s platform for learning and growth
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Four weeks of paid sabbatical after six years—on top of your regular PTO—to refresh and recharge!
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Discounts on lifestyle perks like pet insurance, financial coaching, and more via the Bennie Marketplace
ATG is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including gender identity and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable laws. We’re committed to an inclusive workplace where all backgrounds and perspectives are valued, and we strive to build a team that reflects the diverse world we serve.
This full-time role requires a minimum of 40 hours per week, with additional hours as needed to meet deadlines. Candidates must be able to sit or stand for extended periods, travel between office locations (including those with stairs), and lift up to 30 pounds. Strong verbal and written English communication skills, along with adequate visual and auditory abilities (with or without aids), are essential. The physical demands described are representative of those needed to perform the job’s essential functions, with or without reasonable accommodation.
If you need accommodation during the application or interview process—or on the job—please contact Human Resources.
Applicants must be authorized to work in the U.S. without company sponsorship. We appreciate your interest in ATG!
Skills Required
- Experience delivering technical or professional services in a project-based environment
- Strong proficiency in at least one vertical: Architecture, Structural, Civil, MEP, or Construction / VDC
- Experience across multiple verticals
- Ability to perform Scan-to-BIM and modeling tasks within the primary vertical
- Proficiency with Autodesk tools such as Revit, ACC (Autodesk Construction Cloud), AutoCAD, or Civil 3D
- Ability to adapt to changing project needs and priorities
- Comfort discussing technical work with customers and internal teams (strong verbal and written English)
- Strong attention to detail and commitment to quality
- Willingness to broaden skillsets beyond a single vertical
- Attendance at required in-person onboarding (GeT Aboard) and ability to travel between office locations
- Ability to work a minimum of 40 hours per week, with additional hours as needed
- Ability to sit or stand for extended periods, lift up to 30 pounds, and have adequate visual and auditory abilities (with or without aids)
- Authorized to work in the U.S. without company sponsorship
What We Do
If you were to mix the staff of an AEC+ firm, with the benefits of top-tier software reselling partnerships, and then add in industry-specific hardware solutions... you'd get ATG! A full-service partner for the AEC+ space that is ready to help you reach your goals. We’ve been in your shoes and are ready to lace up for the long run to help grow your business, land you bigger projects, and take your processes to the next level of accuracy and efficiency. With a listen-first approach, we tailor solutions to clients specific needs. Nothing more, nothing less.
