Technical Specialist 4/TS4 (40749)

Posted 5 Days Ago
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Columbus, OH, USA
In-Office
Senior level
HR Tech • Information Technology • Professional Services • Consulting
The Role
Serve as Infrastructure Operations Manager for OAKS ERP: monitor/troubleshoot PeopleSoft/Oracle systems, coordinate MSPs and vendors, lead incident triage and reporting, develop solution architectures and technical plans, ensure SLA and security compliance, and provide recommendations to improve environment.
Summary Generated by Built In
Company Description

IDEALFORCE has a CONTRACT position available immediately for a Technical Manager /Solutions Architect (Technical Specialist 4/TS4) to join our customer in Columbus, OH. This is an ONSITE position. Please find below additional details about this job. 

Job Description

- Act as an Infrastructure Operation (I/O) Manager and ensure that SLA’s and other performance metrics are met by our service partners

- Help monitor and troubleshoot the technical performance of the OAKS ERP systems

- Drive collaboration with our I/O Managed Services Providers (MSP), key internal IT and Security organizations, and other critical vendor partners

- Lead identification, triage, troubleshooting and reporting of production issues and problems in the OAKS ERP infrastructure

- Help develop solution architectures, technical work plans and estimates for planned projects (e.g. upgrades, expansion, new capability releases, etc.)

- Consult on technical aspects of break/fix approaches, planned enhancements, MSP contract change requests, and architecture strategies and approaches necessary for driving ongoing performance management and security compliance

- Bring research and recommendations to the OAKS ERP team to continually improve the current system environment

- Act as a key point of contact with infrastructure vendors and internal service providers regarding infrastructure, network and security incident case management

Qualifications

5+ years of Verifiable experience in the Following Areas

- Infrastructure Operations Management experience in a geographically dispersed, high availability, virtualized system environment 

- Excellent verbal and written communication skills

- Large/complex organization experience

- Infrastructure management/outsourcing experience – preferably onshore – in a leadership role

- Experience with PeopleSoft/Oracle application systems

- Experience in an Outsourced/Managed Services and/or Cloud-based provider environment

- Demonstrable understanding of architectural principles and best practices for Oracle Systems

- Experience with interface batch architectures and third-party "bolt on" applications that commonly integrate with PeopleSoft applications systems (e.g. EDI, FTP, UC4, Tumbleweed, etc.)

Preferred: 

- Experience with the Oracle Engineered Systems technical platform

- Experience in developing technical documentation for applications and systems

- Ability to interface and resolve issues across all levels of an organization

- Proficient in ITIL, SDLC, and Quality Assurance processes

- Experience in developing comprehensive technical strategy deliverables for both application and infrastructure environments

Preferred Education

- 4 year college degree or equivalent technical study

- Certified Oracle PeopleSoft Technical Consultant.

Additional Information

Additional Information :

- "All your information will be kept confidential according to EEO guidelines". 

- All candidates who are authorized to work in US are encouraged to apply.

- Candidates must clear the Background check prior to commencing the assignment.

THIRD PARTY CANDIDATES:

Email your candidate/s resume to  joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.

Disclaimer : 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Skills Required

  • 5+ years verifiable experience in infrastructure operations management in a geographically dispersed, high-availability virtualized environment
  • Experience with PeopleSoft/Oracle application systems
  • Experience in Outsourced/Managed Services and/or Cloud-based provider environments
  • Demonstrable understanding of architectural principles and best practices for Oracle Systems
  • Experience with interface batch architectures and third-party bolt-on integrations (e.g., EDI, FTP, UC4, Tumbleweed)
  • Infrastructure management/outsourcing experience in a leadership role (preferably onshore)
  • Excellent verbal and written communication skills
  • Large/complex organization experience
  • Authorized to work in the US
  • Must clear background check prior to assignment start
  • Experience with Oracle Engineered Systems technical platform
  • Experience developing technical documentation for applications and systems
  • Ability to interface and resolve issues across all organizational levels
  • Proficiency in ITIL, SDLC, and Quality Assurance processes
  • Experience developing comprehensive technical strategy deliverables for application and infrastructure environments
  • Four-year degree or equivalent technical study
  • Certified Oracle PeopleSoft Technical Consultant
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The Company
39 Employees
Year Founded: 2008

What We Do

Idealforce is a premier talent acquisition solutions provider that helps corporations find top-performing talent through innovative ways and technologies. The company offers unparalleled talent acquisition and management services, helping businesses find quality talent cost-effectively while assisting talented individuals in finding the best employers where their skills are recognized and rewarded.

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