Technical Solutions Specialist (Remote)

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.

The Role
Presidio has an opportunity for a motivated, intelligent, and energetic individual to join our National PreSales team supporting our Vista customer base. As a Technical Solutions Specialist, you will serve as a strategic presales engineering resource focused on Cisco, a market-leading technology provider. In this customer-facing role, you will collaborate with customers, Account Managers, and fellow Solutions Architects to drive pipeline growth, deliver enablement, and help position innovative solutions. 

Location: Remote anywhere in the United States, however Eastern or Central time zones preferred 

Travel Requirements: 10-15% within the United States. 

Job Responsibilities: 

• Act as a technical resource for Cisco-based solutions in presales engagements 
• Deliver solution overviews and enablement to internal teams and customers 
• Contribute to the development of sales strategies and support customer-facing efforts 
• Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices 
• Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives 
• Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners 
• Ensure quality and consistency of presales deliverables by following standardized processes and workflows 
• Collaborate with other team members to provide solutions for Presidio’s customers 
• Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team 
• Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution 
• Assist in resolving presales challenges and maintaining high levels of customer satisfaction 
• Deliver client-facing status updates, presentations, and documentation throughout the sales cycle 
• Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities 
• Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts 

Required Skills and Professional Experience: 

• Strong passion for continuous learning, professional development, and emerging technologies 
• Associate’s degree in information technology, computer science, or similar field of study; OR equivalent experience and/or equivalent military experience 
• Foundational knowledge in either Cloud or AI Infrastructure technologies OR Cybersecurity technologies; OR Modern Networking (networking/firewall/wireless) technologies 
• Excellent verbal, written, and presentation skills with the ability to explain complex concepts clearly 
• Proactive, self-driven mindset with a focus on customer success and collaboration 

Preferred Skills and Professional Experience: 

• Bachelor’s degree in information technology, computer science, or similar field of study; or equivalent experience and/or equivalent military experience  
• Experience in Cloud or AI Infrastructure technologies; Cybersecurity technologies; OR Modern Networking (networking/firewall/wireless)
• Experience with Infrastructure configurations, Statement of Works, and/or contracts in an IT Services industry 
• Participation or graduation from an industry or manufacturer training program for IT/PreSales engineers 
• Familiarity with Cisco’s go-to-market messaging, tools, and partner ecosystem 
• Experience engaging with OEM partners in joint sales motions, particularly in cloud, and AI infrastructure 
• Experience working in IT professional services, either for a manufacturer, value-added reseller (VAR), or IT solution provider

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

Ready to innovate? Let’s redefine what’s next—together.

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

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Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio's EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to [email protected].

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.