Technical Solutions Specialist (Graduate Engineer)

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).

Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.

Technical Solutions Specialist (Graduate Engineer)

Job Description

Brooks is a growing, fast-paced technology leader of automation solutions which support the dynamic and expanding semiconductor and life sciences lab markets. At Brooks, new ideas, technologies, and ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and collaborate with one another to achieve new heights.

Laboratory Automation Solutions, our clinical diagnostic division, specializes in the manufacture of small, innovative benchtop automation for optimizing pre- and post-analytical workflows in pathology laboratories, and has installations worldwide. 

We are searching for a recent engineering graduate to join our team as we accelerate our growth journey. This is your opportunity to be part of a team that is servicing the medical industry in providing laboratory automation products that make a difference in the world.

What you’ll do:

• Perform on-site servicing, preventative and corrective maintenance of products, primarily in Pathology Laboratories.

• Technical resource to support internal teams for any technical service-related activities.

• Conduct test procedures to ensure proper product performance.

• Collaborate with all stakeholders to identify and assist with the creation of systems and processes to ensure the efficient operation of the Customer Solutions Group.

• Implement upgrades and hardware/software change orders.

• Assist with the Troubleshooting of complex technical hardware and software issues and liaise with Engineering Teams.

• Provide local and remote technical support to customers on operational or maintenance aspects of system equipment.

• Follow documented procedures to ensure traceability of problems, resolutions and corrective actions as well as escalation of product non-conformance trends and utilization.

What you’ll bring:

• Recent undergraduate degree in engineering (mechatronics/mechanical/biomedical).

• Electromechanical and software experience would be beneficial.

• Any previous experience in the robotics field in a professional services organization will be highly regarded.

• Excellent interpersonal, communication and influencing skills (written and oral) using business and user-friendly language with a commercial mindset.

• Ability to think outside the box to troubleshoot complex technical products and customer challenges.

• Self-motivated, results-driven and well organized and able to handle multiple tasks with a clear sense of ownership and priority.

• A current full drivers’ license and reliable vehicle.

What we offer:

• You will receive a detailed induction.

• Exciting career opportunities await you in a growing company.

• You will receive an attractive salary.

• Access to health and wellness programs

Brooks Automation is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

For applicants with disabilities requiring accommodations, don't hesitate to get in touch with [email protected] or call +1 (978) 262-2400 to discuss your needs.

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