Technical Solutions Specialist, Full Time

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Sydney, New South Wales
In-Office
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working.
The Role
Responsibilities
  • Support the Direct Sales and Channel teams with deep technical solution expertise of Dropbox Products and Add-ons (including our third-party integrations), and how technical solutions aremanaged and secured
  • Manage the technical relationship with Dropbox partners and customers including objection handling, roadmaps, migration strategies, customer demos, pilots and proof-of-concept work
  • Ensure a smooth transition of deals from pre-sales to our post-sales Customer Success / Channel teams
  • Provide a critical voice of the customer back to leadership and Dropbox Product teams
  • Conduct technical solution enablement and training to Sales Representatives, AccountManagers, Service Delivery Partners (ex: Vendor Partners & Channel Partners)
  • Develop tailored workflows and novel solutions emphasising a value-based selling approach
  • Travel to customer sites, conferences and other related events
Requirements
  • Prior experience as a Sales Engineer or Professional Services Solutions Consultant
  • Technical expertise in SaaS applications, collaboration/productivity software, integrations with on-prem/cloud-hosted applications natively and through a REST API
  • Ability to create technical content suitable for a variety of audiences (IT Admin, Developer,Manager, Executive, Business Decision Maker) and formats (oral, written, presentation and video)
  • Prior experience with CRM systems
  • Knowledge of workplace transformation trends
  • Fluency of English (Writing, Reading and Speaking)
  • Excellent business level of English (Writing, Reading and Speaking) as you will be working with colleagues globally

Location: Sydney, Australia

Application Window Open: 12/17/25 - 1/14/26 

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The Company
HQ: San Francisco, CA
2,500 Employees
Year Founded: 2007

What We Do

We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.

Why Work With Us

We believe people do their best work when empowered with autonomy and harmony, and we understand there’s no substitute for human connection. Our Virtual First model combines the flexibility of remote work with the power of in-person collaboration to create the best of both worlds: a distributed workplace, anchored in community.

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Dropbox Offices

Remote Workspace

Employees work remotely.

While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.

Typical time on-site: None
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