Technical Solutions Consultant

Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works.

For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world.

The company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.

WHAT’S IN IT FOR YOU?

At Cority, we keep abreast of the changing labour market to ensure that our employees are paid based fairly and equitably based on their skills, years of experience, education and functional experience. Employee health and well-being are at the core of what we do. Competitive health benefits, dental plans, fitness allowance, health care spending account, retirement savings plan, work from home, as well as subsidized internet provide employees and their families support and flexibility.

We pride ourselves on our values-driven, performance oriented, dynamic and growth focused culture. The leadership team strives to create a meaningful work experience for employees through challenging work projects and employee recognition. Our HR team ensures our employees have opportunities to get social through corporate volunteering and social happy hours both in office and virtually.

Job enrichment, employee development and career planning are our priority. Cority ensures that employees have their skills and certifications up-to-date with our annual training allowance. Internal Recruitment, Departmental Conferences, Group Training Programs, and High Talent Programs are some of the ways that we hone skills and grow talent within the company.

As a part of the company that is growing and helping EHSS professionals be more efficient at their jobs, the Technical Solutions Consultant collaborates with the Sales team, Solutions Engineering team, Product and Professional Services to help increase the win rate of sales and ensure a successful hand off to the professional services team. This role helps to guide customers through the middle stages of the software and services evaluation process to help them achieve their strategic goals. This includes discovering and scoping needs, estimating, planning implementations, and developing services proposals and statements of work that will enable customers to meet their objectives via a successful implementation of the Cority platform.

This role is ideal for someone who thrives on understanding customer needs and requirements and scoping the ideal solution.

Primary Responsibilities:

• Help customers understand change management and the vision for successfully deploying the solution.
• Gather customer technical requirements to produce implementation strategies, cost estimates, and streamline the sales to services transition.
• Support various sales engagements simultaneously at various stages of their process.
• Craft, or support the lead Solution Consultant, standardized to customized consulting engagement proposals for the implementation of the Cority EHSS Platform.
• Understand the customers’ technical needs and depth of technical knowledge and help create a strong commitment to delivering the solution effectively.
• Challenge customers that are heading down a path that has been known to cause future problems and provide alternative solutions and approaches.
• Foster a strong partnership with Cority Professional Services and partner organizations to create profitable implementation projects.
• Work with the Product and Services teams to help create more optimized and turn-key delivery for key products.
• Utilize expert knowledge of subject matter and software offerings to guide customers through a complex sales process to solutions that solve their real-world problems.
• Analyze project outcomes to improve the estimation processes over time.
• Work closely with the Sales, Solution Engineering, Product, and Professional Services Teams to promote successful sales strategies, increase efficiency, and facilitate the development of package offerings.
• Maintain a strong knowledge base of product roadmaps and their impact on existing customers and new opportunities.
• Stay familiar with changing industry and regulatory requirements.

Skills and Experience:

• 5+ years’ experience in a client-facing EHSS consulting or software delivery role required.
• Applied science bachelor’s degree, business degree or related field (Engineering, Computer Science, Environmental Studies, Safety etc.).
• Working Knowledge of technical tools such as Relational Database Management Tools (SQL or Oracle), Web Service Utilities (using SOAP or REST API’s), SSO Platforms (ADFS, Shibboleth, Ping Federate, etc.).
• Working knowledge with Java Script, PowerShell, Visual Basic for Applications (VBA).
• Experience with MIRTH or other middleware tools for converting CSV to HL7 is a strong asset.
• Must be able to understand and communicate the role of technology in the delivery of SaaS based solutions.
• Must have knowledge of system development life cycles (SDLC).
• Industry pre-sales experience is an asset.
• Must have an ability to work independently as well as on a team in a collaborative environment and have excellent understanding of strategic selling techniques.
• Must possess strong time management skills and understand sales opportunity­­ management, CRM and forecasting principles.
• Must possess excellent written, verbal communications and presentation skills in managing all aspects of the sales cycle with a polished executive presence.
• Advanced computer skills: Microsoft Word, Excel, PowerPoint, Project are essential.
• Multi-lingual is an asset.
• May be required to Travel.

Cority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected].