Technical Solutions Consultant

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Canada
Remote
70K-85K Annually
Mid level
Software
The Role
Diagnose and resolve technical issues for higher-education clients, writing and modifying Oracle SQL and PL/SQL code and delivering custom development. Explain technical solutions to stakeholders, migrate fixes into internal development environments, collaborate with the Technical Solutions lead, and expand expertise in ASP.NET, Visual Studio, and JavaScript. The role requires direct client communication, Pacific Time availability, and continuous ownership of client work.
Summary Generated by Built In

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world.

Technical Solutions Consultant – Millennium Computer Systems Limited (MCSL)

Location: Remote, Canada (Pacific Time preferred)
Working hours: 8:00 a.m. – 5:00 p.m. Pacific Time
Employment type: Full-time, permanent

About MCSL

Millennium Computer Systems Limited (MCSL) has built software for higher education since 1996. The company started out implementing Banner systems for colleges and universities, then built its own reporting suite, Millennium FAST (Fast Administrative Support Tools). FAST is a web-based reporting and analytics platform that sits alongside major ERPs, including Ellucian Banner and Oracle PeopleSoft. It covers financial, student and financial aid, HR, and budgeting and forecasting reporting. Colleges and universities in Canada, the US and Australia use FAST to deliver more than 20 million reports a year, and MCSL reports a 98% client retention rate.

MCSL is part of Banyan Software. Banyan aims to be the best permanent home for software businesses that serve specialized industries. It buys, grows and holds companies for the long term, backed by permanent capital, and helps its portfolio companies modernize through shared AI expertise and operational discipline. Banyan was founded in 2016, operates more than 120 portfolio companies across North and South America, Europe and APAC, and has been on the Inc. 5000 list six years in a row.

Responsibilities:

  • Work directly with MCSL's higher-education clients to diagnose and fix technical issues in their environments
  • Write and change Oracle SQL and PL/SQL code to fix client issues, and carry those fixes into MCSL's own development environment where needed
  • Deliver custom development for clients as needed
  • Explain technical problems, fixes and next steps clearly to client stakeholders
  • Work closely with the Technical Solutions lead and take ownership of a growing share of the team's client work
  • Learn MCSL's wider stack (ASP.NET, Visual Studio, JavaScript) as the work requires

What you'll bring

Required

  • 3–5 years of hands-on development experience with Oracle SQL and PL/SQL. This must include writing and changing code, not only support or triage.
  • Strong verbal and written communication, including the ability to work directly with clients
  • Ability to work 8:00 a.m. – 5:00 p.m. Pacific Time

Strongly preferred

  • Experience with Ellucian Banner, either technical or functional

Nice to have

  • Exposure to ASP.NET, Visual Studio or JavaScript
  • Experience in higher education or with university and college clients
  • A broad technical background and a track record of picking up new languages and tools quickly

We're looking for someone who wants to grow with the role and take on more responsibility over time.

Compensation, remote work and vacancy

  • Salary range: $70,000 - 85,000 CAD base, depending on experience
  • Remote: Fully remote within Canada. Pacific Time preferred. All roles work 8:00 a.m. – 5:00 p.m. Pacific Time.
  • Vacancy: This posting is for an existing vacancy.
  • Use of AI: We use artificial intelligence to help screen, assess or select applicants.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Please Note: Banyan Software does not accept unsolicited resumes or applications submitted via email, LinkedIn, or other direct channels. All candidates must apply through our official Careers site to be considered for employment. Applications submitted outside of our applicant tracking system will not be reviewed.

Recruitment Notice
Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation.

Beware of Recruitment Scams

We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. 

Protect yourself by following these steps:

  • Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
  • Remember, employers will never request payment or banking information during the hiring process.
  • If you receive a suspicious message, do not respond — instead, forward it to [email protected] and/or report it to the platform where you received it.

Your safety and security are important to us. Thank you for staying vigilant.

Skills Required

  • 3-5 years of hands-on development experience with Oracle SQL and PL/SQL, including writing and modifying code
  • Strong verbal and written communication skills, including the ability to work directly with clients
  • Ability to work from 8:00 a.m. to 5:00 p.m. Pacific Time
  • Experience with Ellucian Banner, either technical or functional
  • Exposure to ASP.NET, Visual Studio, or JavaScript
  • Experience in higher education or with university and college clients
  • Broad technical background and ability to learn new languages and tools quickly

Banyan Software Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Banyan Software and has not been reviewed or approved by Banyan Software.

  • Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision, with indications of an established U.S. carrier relationship. This points to mainstream plan depth and reliable access to core care.
  • Parental & Family Support — Paid parental leave is explicitly provided for new parents. This offers dedicated time and support during family transitions.
  • Wellbeing & Lifestyle Benefits — Programs include a Learning & Development fund, two annual volunteer days, and an employee relief program for unexpected hardships. These elements extend support beyond base pay into growth, community, and resilience.

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The Company
HQ: Atlanta, GA
118 Employees
Year Founded: 2016

What We Do

Banyan Software provides the best permanent home for successful enterprise software businesses, their employees, and customers to preserve the legacy of founders, while helping grow the business into the future. We are on a mission to acquire, build and grow great software businesses that have dominant positions in niche markets all over the world. Today Banyan has over 750 employees throughout the US, Canada, UK, Europe, Australia and New Zealand. Founded in 2016 with permanent capital to preserve the legacy of founders, Banyan focuses on a buy, hold and grow for life strategy. For more information on Banyan Software, Inc. visit: http://www.banyansoftware.com What We Look For: - Great enterprise software businesses that have dominant positions in niche markets - We work with owners who are thinking about an exit today or further down the road - We are flexible and can be creative when we find a business that is a good fit - The businesses in the Banyan family all share a similar profile: - Annual revenues in excess of $2M-$30M - A high percentage of recurring revenue - Positive operating margins and cash flow - High customer retention and satisfaction - Happy and committed employees

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