Technical Solutions Consultant

Posted 4 Days Ago
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Ann Arbor, MI, USA
In-Office
Senior level
Information Technology • Business Intelligence
The Role
Partner with Sales to deliver customized, hands-on demonstrations of the Rebus platform, design and document technical solutions, lead evaluation cycles and RFI/RFP responses, gather prospect feedback, and collaborate with engineering and product to align solutions to warehouse operations challenges.
Summary Generated by Built In
Company Overview
Rebus is the real-time data platform built to give distribution and supply chain teams a single, connected view of their operations. Rebus pulls data from your WMS, LMS, TMS, and other systems and presents it in easy-to-read, real-time widgets, so operators and leaders alike can make informed decisions in the moment, whether you’re running one warehouse or one hundred.
Founded in 2017 to fill a gap in the market for purpose-built supply chain execution insights, Rebus has grown into a full suite of solutions spanning labor management, warehouse analytics, real-time AI-driven labor decisions, inventory management, and 3PL billing.

Position Overview
As a Technical Solutions Consultant, you will partner with our Sales team as a technical resource, leading hands-on product demonstrations of The Rebus® Platform for prospective and existing customers.
  • You will draw on hands-on warehouse operations experience and technical expertise to understand customers’ challenges and show, live, how Rebus solves them.
  • You will be proficient in the technical and operational aspects of our platform and will advise on and design solutions for prospective and existing customers alike.

Key Responsibilities
  • Deliver customized, hands-on demonstrations of The Rebus® Platform to prospective and existing customers, tailoring each session to their specific warehouse operations and business goals
  • Develop and maintain expertise in feature functionality and practical application of The Rebus® Platform and our full suite of product offerings
  • Partner with sales to help companies across varying industries understand and evaluate the technical and operational fit of our products, leading evaluation cycles to gain product fit consensus
  • Design, validate and document technical solutions to share with prospective customers
  • Collect and analyze feedback from prospective customers to influence roadmap, collaborating with sales engineering, engineering, and product management teams to meet our prospects' business challenges and align with our internal business objectives
  • Participate in RFI/RFP process and respond to technical assessments

Skills & Experience
  • Bachelor’s Degree, or equivalent hands-on experience in Warehouse Operations or Supply Chain.
  • 5+ years of experience in Warehouse Operations, Supply Chain, or WMS/Logistics Technology; you understand how a warehouse runs, not just how to sell to one.
  • Experience in a technical pre-sales, sales engineering, or solutions consulting capacity, including delivering software demonstrations, preferred.
  • Ability to translate operational challenges into technical solutions and communicate them clearly to both warehouse operators and senior executives.
  • High comfort level and presence with senior executives.
  • Experience in a team-based selling environment.
  • Exceptional presentation, communication, and negotiation skills.
  • Outstanding customer-focused account management skills.
  • Virtual-based position: Requires ability to travel 25% or more

Why Join Rebus?
  • Supportive work environment
  • Work/life balance
  • Competitive Salary
  • 4-weeks of paid vacation
  • 6 paid sick days, 2 paid personal days per year
  • Excellent health and dental benefits, eligible as of your first day!
  • Group RRSP/401k Matching
  • Work from Home

Rebus is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We cannot assist with relocation, sponsorship, or work permit applications for this role.
All your information will be kept confidential according to EEO guidelines.
 

Skills Required

  • Bachelor's degree or equivalent hands-on experience in Warehouse Operations or Supply Chain
  • 5+ years of experience in Warehouse Operations, Supply Chain, or WMS/Logistics Technology
  • Experience in a technical pre-sales, sales engineering, or solutions consulting capacity, including delivering software demonstrations
  • Ability to translate operational challenges into technical solutions and communicate to operators and senior executives
  • High comfort level and presence with senior executives
  • Experience in a team-based selling environment
  • Exceptional presentation, communication, and negotiation skills
  • Outstanding customer-focused account management skills
  • Ability to travel 25% or more (virtual-based position)
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The Company
HQ: Montreal
98 Employees
Year Founded: 2002

What We Do

Longbow Advantage was founded in 2002. Born of a need for specialized expertise for complex warehouse implementation projects from people who had lived it themselves, our team has always been committed to providing exceptional experiences. As we helped more and more teams successfully implement and manage their WMS solutions, we began to notice a trend. The warehouse is the heart of the supply chain, yet nobody seemed to be able to get the level visibility into warehouse operations that they truly needed. That’s why, in 2015, The Rebus Platform was born. Today, Rebus has grown to include Warehouse Visibility, Intelligent Labor, and Inventory Operations. While the solutions have grown, the focus remains the same: providing exceptional experiences for distribution teams through real-time, intelligent visibility into warehouse operations. Representative customers include Pepsi, Subaru, Del Monte, Spectrum Brands, and Accuristix. For more information visit www.longbowadvantage.com.

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