Technical Solutions Associate

Posted 19 Days Ago
Hiring Remotely in US
Remote
75K-85K
Junior
Healthtech • Software
The Role
As a Technical Solutions Associate, you'll enhance customer success by delivering technical solutions, advising on integrations, and supporting a SaaS clinical platform.
Summary Generated by Built In

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we’ve been focused on building a world-class technology solution that creates an experience of delight and ease for physicians, and that our users love. 

Elation’s Solutions Associate is both highly technical and a skilled relationship builder. They are comfortable discussing integration and data needs with a customer CEO and sketching out an API flow on a whiteboard. Elation’s Solutions Associate is responsible for delivering technical wins and product fit with customer accounts. They build customer trust in Elation solutions, which results in customer success during the implementation. The Solutions Associate leads the technical customer and/or vendor relationship, advises on technical architectures, demonstrates how the platform and product work together, navigates data transformation, anticipates concerns, and offers creative solutions.

Role and Responsibilities
  • Serve as internal and external subject matter experts on the capabilities of Elation’s Developer platform to support customers’ success including: RESTful APIs, webhooks and datawarehouse access and querying
  • Assist creation of technical workflow and sequence diagrams as reference for customers integrations and common use cases
  • Identify best practices for Elation’s Developer package to improve self-service capabilities and the overall implementation experience
  • Advise or create custom queries and reports for our customers leveraging the hosted database
  • Assist with data imports and uploads into the EHR
  • Act as a conduit to suggest improvement on all parts of the platform
  • Work cross-functionally with an agile team including Product, Development, Customer Success, Sales, and Solutions to successfully support our customers
Professional Qualifications
  • 2+ years relevant professional experience supporting the growth of a software platform
  • Previous software development experience in one or more of the following areas: 
    • Experience with python, java, C# or other popular server side languages
    • Experience building with RESTful APIs
    • Experience with SQL queries including basic JOINs and subqueries 
  • Ability to communicate complex technical principles to both technical and non-technical stakeholders
  • Hands-on, high-energy, passionate and creative problem solver with know how to get things done and ability to lead others to success
  • Knowledge of, or strong interest in, the US healthcare industry and common technologies used is a plus

Salary: $75,000 - $85,000 USD

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.

Top Skills

C#
Java
Python
Restful Apis
SQL
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
245 Employees
Year Founded: 2010

What We Do

Elation Health is the most trusted technology platform for high-value primary care. Since 2010, the company has delivered clinical-first solutions — built on a collaborative EHR platform — that help practices start, grow, communicate, and succeed in delivering the highest-quality personalized care to patients. Elation Health supports primary care clinicians in upholding the craft of medicine while thriving in an evolving healthcare landscape. Today, Elation Health serves 24,000 clinicians caring for millions of Americans.

Similar Jobs

Remote
2 Locations

EchoStar Logo EchoStar

Enterprise Account Executive

Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
Remote
United States
130K-220K Annually

The PNC Financial Services Group Logo The PNC Financial Services Group

Systems Analyst

Machine Learning • Payments • Security • Software • Financial Services
Remote or Hybrid
USA

Dropbox Logo Dropbox

Product Manager

Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Remote
United States
230K-311K Annually

Similar Companies Hiring

Credal.ai Thumbnail
Software • Security • Productivity • Machine Learning • Artificial Intelligence
Brooklyn, NY
Standard Template Labs Thumbnail
Software • Information Technology • Artificial Intelligence
New York, NY
10 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account