Technical Services Specialist I

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Colombia
Artificial Intelligence • Healthtech • Information Technology • Other • Analytics
The Role

About our Team:

Elsevier is a global information analytics company that supports institutions and professionals in advancing science, healthcare, and performance for the benefit of humanity. We serve research, academic, and clinical communities by applying technology and analytics to high-quality content. Our solutions combine extensive Scientific, Technical, and Medical resources with powerful analytics and technologies. We empower professionals in R&D, engineering, science, and commercial sectors to innovate and bring ideas to life.

About the Role:

Join our team to support the post-deployment operations of data pipelines, machine learning workflows, and product integrations. This entry-level role is ideal for individuals looking to grow their skills in data infrastructure and AI technologies.

Key Responsibilities:

  • Monitor and maintain data pipelines using tools such as Airflow and DBT.

  • Assist in resolving data integration issues across internal systems and external APIs.

  • Support the setup and operation of experiments involving large language models (LLMs), including prompt evaluation and fine-tuning.

  • Document standard procedures and recurring issues to support knowledge sharing.

  • Collaborate with cross-functional teams including data engineers, ML researchers, and product teams.

  • Escalate complex technical challenges to senior team members for resolution.

Qualifications:

  • BS in computer science, engineering or equivalent practical experience

  • 3+ years of experience in similar roles 

  • Basic understanding of SQL and data transformation tools like DBT.

  • Exposure to data orchestration tools such as Airflow or Prefect.

  • Interest in AI and LLMs; familiarity with platforms like OpenAI, Hugging Face, Ollama, or LangChain is a plus.

  • Strong analytical and collaboration skills.

  • Enthusiasm for continuous learning in a dynamic, research-driven environment.

Work in a Way That Works for You:

We support a healthy work/life balance and offer flexible working arrangements. Our initiatives include shared parental leave, study assistance, sabbaticals, and wellness programs to help you thrive both personally and professionally.

Working for You:

  • Prepaid Medical/Dental Plan

  • Gas Voucher

  • Life Insurance

  • Meal/Grocery Voucher

About the Business:

As a global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes. We combine trusted content with advanced analytics to support scientific discovery, education, and clinical practice. At Elsevier, your work contributes to solving global challenges and building a more sustainable future.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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The Company
0 Employees
Year Founded: 1880

What We Do

Elsevier is a world-leading provider of information solutions that enhance the performance of science, health, and technology professionals, empowering them to make better decisions, and deliver better care.

Because informed decisions lead to better outcomes, Elsevier is a leader in information and analytics for customers across the global research and health ecosystems.

Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.

We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems.

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