Technical Services Representative

Technical Services Representative

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for our Technical Services Team. 

This person individual will be responsible for job and invoice creation, data entry, scheduling, and supporting our customers.

Triumvirate provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. At Triumvirate, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This position reports to the Technical Services Manager. This role is on-site and based out of our Raleigh office.  

Responsibilities: 

• Provide WOW! Level Service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers. 
• Effectively manage an extensive book of clients by providing technical support to EH&S staff and Triumvirate onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste. 
• Prepare documentation for transportation of chemicals to appropriate disposal facilities. 
• Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects. 
• Maintain and grow existing customer base by providing quality control and following up with requests. 
• Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines. 
• Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models. 
• Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit. 

Basic Requirements: 

• Proven organizational and time management skills 
• Strong communication skills, both written and verbal 
• Attention to detail with the ability to keep the big picture in mind 
• Excellent soft skills; ability to work well with clients and co-workers 
• Computer skills: MS Word, excel and ability to learn internal computer software 
• Knowledge of RCRA and DOT 
• Valid US Driver's License  
• Applicants must be authorized to work in the United States without sponsorship 
• Must be eligible to work in the United States without future sponsorship 
  
• Must have a reliable form of transportation 

Preferred Requirements: 

• Prior industry experience

#LI-Onsite 

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!   

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!  

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. 

 If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697.  The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.