Technical Services Manager

At GAF, we cover more than just buildings. We cover each other. Under this roof, you will have the tools and resources you need to grow and develop in your career. You will experience our incredible culture and will be empowered to support your teammates, your customers, and especially your community. Under this roof, we define the future while leading the present through our deep well of experience and our responsibility to the future to drive improvements and innovation in our products. We are GAF. And under this roof, we protect what matters most.

Team or Function Overview Summary

The Mgr Technical Services is responsible for all analytical and process related initiatives at the plant. This includes ensuring compliance at all levels including product specifications, product quality, raw materials, safety and environmental. Provide support and resources to all departments to ensure that plant goals are achieved in the areas of safety, quality, productivity, and cost control.

Essential Duties

• Provide technical support to operating departments in statistical applications, process capability assessment, and problem solving. Coordinate all plant technical support activities as required and participate on project teams to improve existing processes and raw material handling systems. Capture and implement manufacturing “best practices”; ensure root cause analysis using the six building blocks is integral to plant culture.
• Production, engineering and quality optimization – understand the needs of customers, internal and external translating these requirements into total manufacturing support including product/process improvements, and implement changes to support these initiatives.
• Support Production, QA, Maintenance, Purchasing and Accounting needs by developing and maintaining accurate process standard databases. Manage and develop systems that audit the quality of finished goods and raw materials. Maintain a high level of technical reporting within the Technical Department including in-depth analysis of changes in plant operating conditions with identified results achieved.
• Oversee all trials for process improvement, raw materials, and new products. Includes pre-trial coordination, training, post-trial testing, and wrap-up report. Develop a thorough understanding of the raw material technology that can be used to develop year over year BOM planning, and coordinate with Operations to define fitness for use requirements for raw materials.
• Manage quality department personnel. Create development plans and manage development opportunities. Support their job function responsibilities as needed.
• Manage programs, processes, process design, and evaluations for capital projects in an effort to systematically evaluate the performance of the manufacturing process and lead to modified techniques which will improve cost and quality. In some cases manage project implementation.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.