Are you an experienced Technical Services leader ready to drive asset performance, maintenance excellence, and operational efficiency across complex facilities management contracts?
We are seeking a Technical Services Manager to lead our Asset Management and Planning & Scheduling functions, ensuring high-quality service delivery, compliance, and continuous improvement across our building maintenance portfolio.
Job DescriptionAs the Technical Services Manager, you will play a pivotal leadership role supporting both team leaders and specialists, ensuring the successful delivery of operational and project outcomes. You’ll be responsible for aligning maintenance strategies with business objectives, customer expectations, and asset management best practices—including progression toward ISO 55001 principles.
This is a strategic and hands-on leadership role where your expertise will directly influence asset reliability, lifecycle performance, and client satisfaction.
Key Responsibilities
- Lead and develop the Asset Management and Planning & Scheduling teams
- Ensure maintenance strategies, work management processes, and compliance activities support contractual delivery
- Drive alignment with business P&L targets while meeting customer expectations
- Develop key asset management frameworks including:
- Strategic Asset Management Plans (SAMPs)
- Asset Management Plans (AMPs)
- Lifecycle cost models and capital works programs
- Conduct asset criticality and risk assessments
- Provide expert technical advice on asset ownership obligations
- Oversee and optimise CMMS and ERP systems for asset and facilities management
- Embed consistent planning, scheduling, and reporting processes
- Analyse performance data to improve scheduling efficiency and maintenance delivery
- Ensure compliance with licensing and regulatory standards (Electrical, HVAC, Plumbing, Gas, Water, IAW)
- Support operational teams with technical guidance and ensure statutory compliance is achieved
You are a driven and strategic thinker with strong leadership capability and a passion for asset optimisation and continuous improvement.
You will bring:
- A Bachelor’s degree in Engineering (or equivalent experience)
- Experience in asset management, maintenance, or facilities management
- Strong knowledge of:
- Asset & work management practices
- Maintenance planning and service delivery
- Australian Standards & OEM requirements
- Proven experience using CMMS / ERP systems
- Excellent communication, stakeholder engagement, and problem-solving skills
What You’ll Demonstrate
- A strong customer focus, aligning services with evolving client needs
- Ability to drive results and lead teams through complex challenges
- Accountability for both team and business outcomes
- A continuous improvement mindset with a focus on optimising processes
- Resourcefulness in balancing priorities and delivering value
- Work from our Brisbane Support Centre within a dynamic and growing business
- Lead high-impact teams driving asset performance across diverse contracts
- Influence strategic asset management practices aligned with international standards
- Be part of a collaborative, performance-driven culture
Skills Required
- Bachelor's degree in Engineering or equivalent experience
- Experience in asset management, maintenance, or facilities management
- Strong knowledge of asset & work management practices
- Proven experience using CMMS / ERP systems
What We Do
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in sustainable food and valued experiences at every moment in life: learn, work, heal and play. The Group stands out for its independence, its founding family shareholding and its responsible business model. Its portfolio of activities includes Sodexo Food and Facilities Management Services and Pluxee Employee Benefit Solutions, activity for which the Group announced a spin-off with a listing expected on February 1, 2024. This diversified offer meets all the challenges of everyday life with a dual goal: to improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental progress in the communities where we operate. For Sodexo, growth and social commitment go hand in hand. Our purpose is to create a better everyday for everyone to build a better life for all. Sodexo is included in the CAC Next 20, CAC 40 ESG, CAC SBT 1.5, FTSE 4 Good and DJSI indices. Sodexo key figures — 22.6 billion euros Fiscal 2023 consolidated revenues — 430,000 employees as at August 31, 2023 — #1 France-based private employer worldwide — 45 countries — 80 million consumers served daily — 14.3 billion euros in market capitalization (as at October 25, 2023)
