Technical Services Lead

Posted 2 Days Ago
Be an Early Applicant
San Juan, PRI
In-Office
Mid level
Professional Services • Energy • Industrial • Manufacturing
The Role
Lead and mentor regional field service technicians, schedule and supervise installations and maintenance across Argentina, deliver technical training, implement field service programs with global teams, track program performance, provide actionable insights, and support safety and administrative functions for the Regional Field Service Team.
Summary Generated by Built In

Technical Services Lead
Weir Motion Metrics
San Juan, Argentina(Hybrid)

 

Purpose of Role: The position plays a key role in ensuring high quality customer service, supporting all field activities, and overseeing deployment and maintenance planning in alignment with established standards. This position requires hands-on participation in installation and maintenance projects across Argentina, as well as providing technical training and essential administrative support. The Field Services Lead serves both as a role model and an administrative for the Regional Field Service Team

Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.

Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

Key Responsibilities:

  • Focus Area: To lead and mentor the Regional Field Services Technicians of Motion Metrics, schedule and supervise the field service activities in Argentina.
  • Focus Area: Conduct technical training sessions for diverse audiences—customers and internal teams—tailored to varying levels of expertise.
  • Focus Area: In conjunction with Global teams, tailor and implement Field Service programs to enhance operational efficiency, standardize processes, and support organizational growth in the region
  • Focus Area: Track program performance, analyze data, and provide actionable insights to improve effectiveness, resolve challenges, and ensure scalability.
  • Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.
     

Job Knowledge/Education and Qualifications:

  • Degree in Engineering is preferred in the areas of Mechanical, Mechatronics, Electrical or Electronics. - At least three years of experience in the mining industry or working with heavy mining equipment as a Field support or Maintenance Lead is a plus
  • Excellent time management and communication skills
  • Any equivalent combination of education and experience will be considered for candidates that have the ability to perform the objectives above.
  • Desired eligibility requirement: Good command of English, both written and conversational
  • Desired eligibility requirement Knowledge of Cloud computing, Windows & Linux OS, Networking and communication systems would be an asset.
     

We are a global mining software business bringing together the expertise of Micromine, Motion Metrics and Fast2Mine.

Our solutions help mining companies explore, design, plan and operate more effectively through industry-leading software, AI, machine vision and automation technologies. From geology and mine planning to fleet performance and operational optimisation, we help customers improve productivity, efficiency and sustainability across the mining value chain.

Backed by Weir's global reach and resources, we combine deep mining expertise with a strong innovation roadmap, delivering trusted technology solutions used by mining operations around the world.
For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.
Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.
#motionmetrics
#LI-hybrid
#LI-LK1

Skills Required

  • Hands-on participation in installation and maintenance projects with heavy mining equipment across Argentina
  • Lead, mentor, schedule and supervise regional field service technicians
  • Commitment to zero harm safety culture and safe work behaviors
  • Excellent time management and communication skills
  • Degree in Engineering (Mechanical, Mechatronics, Electrical or Electronics)
  • At least three years experience in the mining industry or working with heavy mining equipment as field support or maintenance lead
  • Good command of English, written and conversational
  • Knowledge of Cloud computing, Windows and Linux OS, Networking and communication systems
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The Company
12,060 Employees
Year Founded: 1871

What We Do

The Weir Group is a Scottish multinational engineering company that creates innovative solutions for minerals, mining technology, and industrial markets, aiming to make operations smarter, more efficient, and sustainable.

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