Technical Services Intern

Posted Yesterday
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Chennai, Tamil Nadu, IND
In-Office
Internship
Cloud • Software
The Role
Supports AI-enabled IT operations, infrastructure, cloud environments, automation, monitoring, security hardening, vulnerability scanning, access control, and technical documentation. The intern researches AIOps and LLM solutions, builds prototypes, scripts repetitive tasks, assists with Azure and AWS environments, and helps establish safe AI-use practices. The role includes mentorship, customer-environment exposure, and opportunities to develop skills in AI-enabled infrastructure and cloud technologies.
Summary Generated by Built In

Job Description:

AI initiatives and innovation
  • Research and trial AI tools for IT operations (AIOps), such as log analysis, anomaly detection, alert triage and root-cause support.
  • Build prototypes that use LLMs to generate runbooks, health-check reports and troubleshooting guides.
  • Help create AI assistants that search internal documentation and past incidents.
  • Write reusable prompts, templates and how-to guides, and run short demos to help colleagues adopt AI.
  • Track and report the time saved and quality gained from using AI on real work.

Infrastructure and cloud

  • Support the build, configuration and maintenance of Linux and Windows servers, databases, and virtual or cloud environments (Azure, AWS).
  • Automate repetitive tasks with scripting (Python, PowerShell, Bash) and infrastructure-as-code (Terraform, Ansible).
  • Assist with monitoring, performance testing, backups and disaster-recovery exercises.
  • Help prepare technical documentation, diagrams and reports for customers.

IT security

  • Assist with security hardening, patching and vulnerability scanning.
  • Support access control, certificate management and secure remote access.
  • Help define safe-use guidelines for AI tools in IT operations, including data privacy and access controls.

Qualifications and skills

Required

  • Recent Degree or Diploma in IT, Computer Science, Information Systems, Networking or Cybersecurity.
  • Basic knowledge of Linux and/or Windows administration, and of networking fundamentals (TCP/IP, DNS, firewalls).
  • Basic scripting ability (Python, PowerShell or Bash).
  • Regular, practical use of AI tools (e.g. ChatGPT, Claude, Copilot) in study or personal projects.
  • Curiosity, a problem-solving mindset, and confidence working with colleagues and customers.
  • Good written and verbal communication in English.

Advantageous

  • A project applying AI or automation to IT operations, security or cloud (final-year project, home lab or GitHub).
  • Entry-level certifications such as CompTIA Security+, Azure Fundamentals (AZ-900), Azure AI Fundamentals (AI-900) or AWS Cloud Practitioner.
  • Interest in cybersecurity shown through labs or capture-the-flag (CTF) challenges.
What we offer
  • Mentorship from experienced infrastructure consultants and architects, plus structured product training.
  • A visible role shaping how a global team adopts AI in IT operations.
  • Real-world experience on customer environments in the marine and terminal operations industry.
  • A supportive environment to grow a career in AI-enabled infrastructure or cloud.

Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills Required

  • Recent degree or diploma in IT, Computer Science, Information Systems, Networking, or Cybersecurity
  • Basic knowledge of Linux and/or Windows administration
  • Basic knowledge of networking fundamentals, including TCP/IP, DNS, and firewalls
  • Basic scripting ability in Python, PowerShell, or Bash
  • Regular practical use of AI tools such as ChatGPT, Claude, or Copilot in study or personal projects
  • Curiosity and a problem-solving mindset
  • Confidence working with colleagues and customers
  • Good written and verbal communication in English
  • Project applying AI or automation to IT operations, security, or cloud
  • Entry-level certification such as CompTIA Security+, Azure Fundamentals, Azure AI Fundamentals, or AWS Cloud Practitioner
  • Interest in cybersecurity demonstrated through labs or capture-the-flag challenges
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The Company
HQ: Alpharetta, Georgia
245 Employees

What We Do

Kaleris is a leading provider of cloud-based supply chain execution and visibility technology solutions. Many of the world's largest brands rely on Kaleris to provide mission-critical technology for yard management, transportation management, maintenance and repair operations, terminal operating systems, and ocean carrier and vessel solutions. By consolidating supply chain execution software assets across major nodes and modes, we address the dark spots and data gaps that cause friction and inefficiency in the global supply chain.

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