Technical Services Associate (New Business Applications)

It's fun to work in a company where people truly believe in what they are doing!

Join our Technical Services team as a Technical Service Associate and play a key role in driving new food safety business through high-quality scientific work and technical leadership. Based at our Heywood, UK facility, this mid-level role is ideal for an experienced microbiology or immunology professional who enjoys laboratory work, data analysis and partnering with commercial teams to deliver robust, customer-focused technical solutions.

Key Responsibilities

• Plan, execute and deliver technical projects (including Matrix Feasibility Requests, validation studies, verification support and NPI activities) in a timely, professional manner across the food safety portfolio.

• Process and analyse scientific data, presenting results clearly, concisely and in line with sound scientific principles.

• Act as a proactive contributor to scientific problem-solving, promoting technical excellence and sharing expertise across the wider group.

• Support the commercial organisation with new business development by providing high-quality technical input, advice and documentation.

• Maintain awareness of market trends and developments in the wider scientific and food safety community, and integrate relevant insights into projects.

• Serve as a technical point of contact for key account managers and, where required, provide support or cover for other technical departments (remotely or on-site, including occasional international travel).

Job Requirements

• Educated to degree level (or equivalent) in microbiology, immunology or a closely related scientific discipline.

• At least 3 years of relevant industry experience within a laboratory-based, technical or food safety environment.

• Strong understanding of statistics, study design and critical thinking, with the ability to draw robust conclusions from data.

• Proven proficiency in general laboratory methods, processes and good laboratory practice.

• Demonstrable track record of delivering high-quality technical work and meeting project deadlines.

• Strong communication and interpersonal skills, with the ability to interact professionally with internal stakeholders and external customers.

• Good computer literacy, including significant experience with core business tools such as Salesforce and Microsoft Office applications.

What We Offer

• A professional, science-led environment where your technical expertise directly contributes to new business growth in food safety.

• The opportunity to work on a diverse range of technical projects across the full food safety portfolio.

• Collaboration with a skilled, supportive multi-disciplinary team across technical and commercial functions.

• Standard benefits package (details provided during the recruitment process).

• Office and laboratory-based role at our Heywood, UK facility, with some opportunities for travel, including internationally where required for business needs.

We are committed to creating an inclusive working environment and welcome applications from all qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, in line with the Equality Act 2010. All applicants must have, or be able to obtain, the right to work in the UK.

If you are a technically strong, commercially aware scientist looking to further develop your career in food safety, we'd love to hear from you. Join our team and help deliver the technical studies and insights that power our next phase of growth by submitting your application today.

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.