Technical Service Engineer

Posted 9 Days Ago
Be an Early Applicant
Tokyo
Entry level
Artificial Intelligence
The Role
As a Technical Service Engineer at Appier, you will assist clients with integrating AI technologies, conduct data analysis, and handle crisis situations. Requires degree in related field, proficiency in Japanese and English, problem-solving skills, and technical knowledge. Nice to have experience with computer science, iOS/Android development, web development, and Git.
Summary Generated by Built In

Appier is an AI SaaS company on a mission to make AI easy, by making software intelligent. Founded in 2012, Appier has 17 offices across APAC, U.S. and Europe and is listed on the Tokyo Stock Exchange. Visit www.appier.com for more information.

About the role

As an Appier Technical Service Engineer, your role is to assist clients with integrating Appier AI technologies to achieve their business goals. You will also explain and conduct data analysis on business-critical metric investigations and system capabilities.


Responsibilities

  • Help customers integrate Appier technologies into their websites/apps and utilize Appier AI services.
  • Communicate with client Account Managers/tech teams.
  • Understand customer requirements and effectively coordinate internal resources.
  • Stay up to date with current technology and apply it effectively.
  • Handle crisis and urgent issues.

 

About you

 [Essential]

  • Degree in a related field
  • Able to solve problems independently.
  • Able to communicate technical concepts to any audiences in a simple and concise manner
  • Proficient oral and written communication skills in Japanese and English are a must. 
  • Enjoys troubleshooting, problem-solving and analyzing.
  • Enjoy helping others achieve their goals and prioritizes cooperation.
  • Can trace website html and javascript.

 

[Nice to have]

  • BS in computer science
  • Familiar with Python and SQL.
  • Experience with iOS & Android application development.
  • Experience with Web development.
  • Experience in Git.


Top Skills

Python
SQL
The Company
HQ: San Francisco, CA
642 Employees
On-site Workplace
Year Founded: 2012

What We Do

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

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